Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Utsav Basyal

Willoughby

Summary

Experienced with managing inventory and assisting customers efficiently. Utilizes strong organizational skills to maintain clean and orderly store environment. Knowledge of effective customer service techniques and team collaboration to ensure positive shopping experience.

Overview

6
6
years of professional experience

Work History

Online-Store Assistant

Wazstore
06.2019 - 06.2025

Operated an independent online business selling electronics, watches, and mobile accessories

  • Managed inventory levels, ensuring timely restocking and minimizing stockouts.
  • Oversaw daily operations of online store, enhancing customer experience through streamlined processes.
  • Analyzed sales data to identify trends, optimizing product offerings based on customer preferences.
  • Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.

Software Developer

Dish Media Network, Learntech Pvt.Ltd, EKbana Solutions
08.2022 - 06.2025

Gained 3+ years of hands-on experience in software development roles ranging from intern to associate developer.

Responsibilities:

  • Writing efficient code, implementing and testing it, and addressing any bugs that may arise.
  • Collaborating with other developers and quality assurance teams.
  • Analyzing information needs and creating software solutions based on technical and functional specifications.
  • Utilizing SQL Server 2019 to perform queries and create stored procedures for both data definition language (DDL) and data manipulation language (DML) statements.

Education

Master of Information Technology - Information Technology

University of Technology Sydney
Sydney, NSW
06-2027

Bachelor's Hons Computing - Computer And Information Sciences

London Metropolitan University | Islington College
Kathmandu, Nepal
01-2023

Skills

  • Customer assistance
  • Customer service
  • Store maintenance
  • Team collaboration
  • Workplace cleanliness
  • Store safety
  • Inventory management
  • Product returns
  • Business reporting
  • New teller training
  • Honest and dependable
  • Reliable and responsible

Languages

English
Professional Working
Hindi
Limited Working

Interests

  • Backpacking and Hiking
  • Adventure Travel
  • Volunteering

Timeline

Software Developer

Dish Media Network, Learntech Pvt.Ltd, EKbana Solutions
08.2022 - 06.2025

Online-Store Assistant

Wazstore
06.2019 - 06.2025

Master of Information Technology - Information Technology

University of Technology Sydney

Bachelor's Hons Computing - Computer And Information Sciences

London Metropolitan University | Islington College
Utsav Basyal