Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhianna Marcon

Wyndham Vale,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I'm an enthusIastIc and reliable professional who takes pride in providing excellent customer service. I am skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. i can maintain focus and a positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head Waitress

The Views
02.2022 - 02.2024
    • Trained new staff members on restaurant procedures and customer service standards.
    • Improved customer satisfaction by providing attentive and friendly service to patrons.
    • Provided timely tableside assistance to guests requiring services.
    • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Cafe Worker

South Cafe
05.2023 - 11.2023
  • Maintained a clean café environment, adhering to health and safety regulations.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
  • Supported fellow team members in achieving a smooth workflow during peak hours.

Team Member

Manor Lakes Fish And Chips
04.2018 - 05.2019
  • Prepared high-quality food items consistently by following standardized recipes.
  • Achieved timely order fulfillment through multitasking during high-volume periods.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.

Fast Food Worker

KFC
03.2017 - 02.2018
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.

Education

Bachelor of Criminology -

Deakin University
2025

Bachelor of Psychological Science -

Deakin University
2025

Skills

  • Customer Service
  • POS system operations
  • Task Prioritization
  • Continuous Improvement
  • Hospitality service expertise
  • Reliable and Responsible
  • Cool Under Pressure

Certification

  • Responsible Service of Alcohol (RSA) Certification attained 17 November 2022

Timeline

Cafe Worker

South Cafe
05.2023 - 11.2023

Head Waitress

The Views
02.2022 - 02.2024

Team Member

Manor Lakes Fish And Chips
04.2018 - 05.2019

Fast Food Worker

KFC
03.2017 - 02.2018

Bachelor of Criminology -

Deakin University

Bachelor of Psychological Science -

Deakin University

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Rhianna Marcon