Van Le
Penrith,Australia
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sale Assistant
Mumulife Cabramatta
Sydney , NSW
2023.05 - Current
- Greeting customers and providing assistance as needed.
- Maintain store cleanliness, a well-presented display and fill shelves with products.
- Inspecting the inventory and prepare and price goods that have been received for sale.
- Cash out customers or administer returns using the store's POS system.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
Assistant Manager
Nexia STT_ Ho Chi Minh branch
Ho Chi Minh City , Viet Nam
2021.05 - 2022.07
- Perform Financial Statement (monthly, yearly) for both internal and external purpose.
- Perform and ensure monthly VAT, CIT, PIT report to Tax Dept on time.
- Update documents (invoices, accounting documents) into Accounting Software.
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managing teams to conduct accounting services.
- Responsible for Audit & Tax issues.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Audit Assistant
VTAC
Ho Chi Minh City , Viet Nam
2018.08 - 2021.05
- Making the auditing schedules and plans, conducting professional audits for companies in many kinds of aspects such as trading, manufacturing, service.
- Conduct the audit of financial statements.
- Performing auditing some items on the financial statements.
- Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Perform Financial Statement (monthly, yearly) for both internal and external purpose - Perform and ensure monthly VAT, CIT, PIT report to Tax Dept.
- Managing teams to conduct auditing schedules, accounting services.
General Accountant
3S Solution
Ho Chi Minh City , Viet Nam
2017.08 - 2018.07
- Perform and ensure monthly VAT, CIT, PIT report to Tax Dept
- Update documents (invoices, accounting documents) into Accounting Software.
- Classify all the accounting documents for accounting records and filling purposes. - Issuing invoice.
- Monitoring the A/R and A/P transactions, F/A register, bank account balance.
- Making track of the allocation expenses, F/A depreciation, accruals.
Customer Service & Trainee
TS24 Joint Stock Company
Ho Chi Minh City , Viet Nam
2012.12 - 2017.08
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Manage customers' accounts.
- Manage administration.
- Provide feedback on the efficiency of the customer service process.
- Testing account, tax, insurance software.
- Training staff.
Education
Bachelor of Community Service
Stott's Colleges
05.2024
Bachelor Accountant
Hung Vuong University Viet Nam
04.2012
Skills
- Computer skills
- Team working
- Communication
- Working under pressure
- Time management
- Store Organization
- Customer Assistance
- Staff Support
- Problem-Solving
- POS Software
Certification
- Practical guide to international trade, 2011
- Technique of Declaration and Supplementary in all Vietnam Tax forms, 2011
- Ms.Excel for Accounting, 2012
Personal Information
- Date of Birth: 03/26/90
- Gender: Female
Timeline
Sale Assistant
Mumulife Cabramatta
2023.05 - Current
Assistant Manager
Nexia STT_ Ho Chi Minh branch
2021.05 - 2022.07
Audit Assistant
VTAC
2018.08 - 2021.05
General Accountant
3S Solution
2017.08 - 2018.07
Customer Service & Trainee
TS24 Joint Stock Company
2012.12 - 2017.08
Bachelor of Community Service
Stott's Colleges
Bachelor Accountant
Hung Vuong University Viet Nam
- Practical guide to international trade, 2011
- Technique of Declaration and Supplementary in all Vietnam Tax forms, 2011
- Ms.Excel for Accounting, 2012
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