Summary
Overview
Work History
Education
Skills
Certification
Professional References
Timeline
Generic

Varun Arora

Perth,WA

Summary

Empathetic and results-driven Community Service Worker with two years of experience supporting individuals and families facing social, emotional, and economic challenges. Skilled in case management, crisis intervention, advocacy, and community outreach. Proven ability to build trust with diverse client groups, connect people to essential services, and develop programs that promote well-being and social inclusion. Known for a client-focused approach, strong interpersonal skills, and a deep commitment to equity, and community empowerment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Coordinator

Access Foundation
Perth, wa
09.2024 - 02.2025
  • Coordinated client services to ensure timely access to resources.
  • Maintained accurate records of client interactions and service plans.
  • Scheduled appointments and managed follow-up communications for clients.
  • Participated in staff meetings, trainings, conferences. related to job duties and expectations.
  • Developed and maintained relationships with external service providers.
  • Updated case notes on a daily basis using an electronic database system.

Support Worker

Access Foundation
perth, wa
11.2021 - 11.2023
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Developed positive relationships with service users and maintained professional boundaries at all times.

Community Care Assistant (Volunteer)

VisAbility WA
perth, wa
04.2021 - 08.2021
  • Provided emotional support and companionship to enhance client well-being.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
  • Assisted clients with navigation and mobility within community settings.

Youth Support Worker (Volunteer)

Cahoots
perth, wa
06.2020 - 11.2020
  • Supported youth in recreational activities to enhance social skills.
  • Assisted in the development of personalized support plans for individual needs.
  • Collaborated with team members to plan engaging group sessions.
  • Provided emotional support through active listening and empathy techniques.
  • Actively engaged with youth in recreational activities such as sports or arts and crafts projects.

Education

Bachelor of Community Services -

Acknowledge Education (STOTT'S Collage)
Perth
11-2023

Diploma of Community Services -

Acknowledge Education (STOTTS College)
Perth, WA
09-2021

Skills

  • Time management abilities
  • Supportive counseling techniques
  • Crisis prevention intervention (CPI)
  • Workforce capability and talent development
  • Issue identification and resolution
  • Active listening
  • Health and safety awareness
  • Program development
  • Referral and advocacy skills
  • Digital literacy (CRM and case systems)

Proficient in tools such as:

Microsoft Office 365 Suite or Google Workspace

Confidential record-keeping systems

Incident reporting systems

Certification

  • ACWA-accredited community and welfare worker
  • First Aid and CPR (TCP Training)
  • Working with children check – WA
  • National Police Clearance - Current
  • WA Driver's licence (MC-B Class), Reliable Vehicle and flexible travel availability

Professional References

References available upon request.

Timeline

Support Coordinator

Access Foundation
09.2024 - 02.2025

Support Worker

Access Foundation
11.2021 - 11.2023

Community Care Assistant (Volunteer)

VisAbility WA
04.2021 - 08.2021

Youth Support Worker (Volunteer)

Cahoots
06.2020 - 11.2020

Bachelor of Community Services -

Acknowledge Education (STOTT'S Collage)

Diploma of Community Services -

Acknowledge Education (STOTTS College)

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Varun Arora