Summary
Overview
Work History
Education
Skills
Certification
Language Skills
Timeline
Generic

VERONICA MACIAS

Osborne Park ,WA

Summary

  • Excellent Customer Service Skills: Friendly, approachable, and able to handle customer requests or complaints with professionalism and a positive attitude
  • Teamwork: Ability to collaborate effectively with colleagues in a fast-paced environment.
  • Adaptability: Quick to adapt to changes and maintain composure under pressure during busy shifts.
  • Attention to Detail: Ensuring orders are accurate and service standards are met.
  • Work Ethic: Reliable, punctual, and committed to maintaining high-quality service
  • Cultural Sensitivity: Comfortable working in a diverse environment and respecting different backgrounds.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kitchen Hand

Canteen Trigg Restaurant
11.2024 - 02.2025
  • Assisted in daily food preparation, including washing, peeling, and chopping ingredients.
  • Collaborated with kitchen staff to ensure efficient meal service during peak hours.



Waitress

"A La Carta" Internacional Gastronomic Festival
07.2024 - 08.2024
  • Assisted in managing high-volume customer interactions, ensuring a positive dining experience in a dynamic, multicultural environment.
  • Collaborated with international culinary teams to deliver seamless service during live cooking demonstrations and tasting events.

Waitress

Opulento Restaurant
02.2024 - 05.2024
  • Provided exceptional customer service to enhance dining experience.
  • Assisted with menu recommendations to improve guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed table assignments efficiently during peak hours.

Kitchen Hand

Delirious Bar
03.2022 - 10.2023
  • Supported chefs in meal preparation by washing, peeling, and chopping vegetables, and assembling salads and sandwiches.
  • Followed food safety protocols, including proper storage and handling of ingredients, to maintain hygiene standards

Education

ILSC LANGUAGE SCHOOL

Skills

  • Responsible Service of Alcohol (RSA)
  • Provide food & beverages to guests providing quality customer service
  • Ensure high standards of hygiene, following health & safety regulations
  • Collecting used glassware and dishes, ensuring that tables and bar areas are promptly cleared of empty glasses, plates, and utensils
  • Maintaining cleanliness, keeping the dining and bar areas tidy by wiping down surfaces and removing any debris

Certification

Responsible service of alcohol (RSA)

Language Skills

English
Spanish

Timeline

Kitchen Hand

Canteen Trigg Restaurant
11.2024 - 02.2025

Waitress

"A La Carta" Internacional Gastronomic Festival
07.2024 - 08.2024

Waitress

Opulento Restaurant
02.2024 - 05.2024

Kitchen Hand

Delirious Bar
03.2022 - 10.2023

ILSC LANGUAGE SCHOOL
VERONICA MACIAS