Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Veronica Yang

Sydney,NSW

Summary

Motivated and reliable student from the University of New South Wales, eager to develop customer service and teamwork skills in retail settings. Known for a positive attitude, quick learning, and attention to detail. Holds certificates in Barista, Makeup Artistry, Nail Technology, and Intermediate Culinary Skills, reflecting versatility and a strong work ethic.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales assistant

EzyMart
Stanmore, NSW
09.2025 - 10.2025
  • Process daily transactions quickly and accurately while maintaining friendly, customer-focused service.
  • Supported customers with product enquiries, recommendations, and issue resolution, contributing to repeat purchases.
  • Ensured shelves and counters were fully stocked, clean, and visually appealing in line with store standards.
  • Worked collaboratively with team members to achieve smooth operations during peak hours.

Teaching Assistant

New Oriental International Education, China
Jinan, China
01.2025 - 06.2025
  • Delivered TOEFL preparation support to students in small-group and individual settings, ensuring clear communication and a positive learning experience.
  • Handled diverse student needs with patience and professionalism, developing strong interpersonal and problem-solving skills.
  • Assisted instructors with classroom organisation, scheduling, and materials — maintaining accuracy and efficiency under pressure.
  • Built strong rapport with students and parents through active listening and clear feedback, demonstrating customer-service-oriented communication.

Education

Bachelor of Commerce - Commerce

University of New South Wales
Sydney, New South Wales, NSW
08-2028

Skills

  • Customer service
  • Interpersonal communication
  • Product recommendations
  • Issue resolution
  • TOEFL score: 108 (Speaking 25)

Certification

  • Certified Barista, Specialty Coffee Association – 2024
  • Certified Makeup Artist, China Human Resources and Social Security Bureau – 2024
  • Certified Nail Technician, China Human Resources and Social Security Bureau – 2024
  • Certified Intermediate Chef, China Human Resources and Social Security Bureau – 2024
  • TOEFL Score: 108 (Speaking 25)

Languages

Chinese
Native or Bilingual
English
Full Professional

Timeline

Sales assistant

EzyMart
09.2025 - 10.2025

Teaching Assistant

New Oriental International Education, China
01.2025 - 06.2025

Bachelor of Commerce - Commerce

University of New South Wales
Veronica Yang