Veronika Vagner

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.

Referee

Francess Finch (Store Manager)

Phone: 0473627158

Email: francess.finch@gmail.com

• Served high customer volumes during the Dark Mofo festival.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

• Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
• Collaborated with fellow musicians for seamless performances and increased audience engagement.
• Scheduled rehearsals with other musicians and choirs.
• Played various instruments professionally, including guitar and violin.
• Specialized in both classical and contemporary music.