Victoria Coakley
Sydney,NSW
Summary
Capable hairdresser offering 9 years of experience and drive to take on new role with growing salon. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building loyal clientele base.
Overview
3
3
years of professional experience
Work History
Hairdresser
Self Employed
09.2020 - 12.2023
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Kept up with current trends in the industry by attending classes or seminars.
- Developed relationships with regular clients by providing excellent customer service.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Collected payment from customers and scheduled next appointments.
- Responded to customer inquiries by phone, email and in person.
Education
NVQ Level 4 - Hairstyling
Toni And Guy
London02-2018
High School Diploma -
Davenant Foundation School
England, Essex07-2014
Skills
- Supply Management
- Color Correction
- Appointment Scheduling
- Service Coordination
- Customer Consultation
- Schedule Management
- Innovative Hairstyling Techniques
- Business Management
- Appointment Coordination
- Networking Expertise
- Outstanding Customer Service
Accomplishments
- Ran a successful column in Toni and Guy for 4 years whilst also building up my own business on the side.
- 4 years being part-time then full time proud business owner.
References
References available upon request.
Timeline
Hairdresser
Self Employed
09.2020 - 12.2023
NVQ Level 4 - Hairstyling
Toni And Guy
High School Diploma -
Davenant Foundation School
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