Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria O'Donoghue

Katoomba,Australia

Summary

A positive outlook thrives on learning new skills quickly, and approaches daily challenges with flexibility and openness to changing needs. Strong work ethic, with excellent communication, practical, and organisation skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Weeds Compliance Officer

Blue Mountins City Council
Katoomba, NSW
10.2022 - Current

Control priority and environmental weeds on Council managed lands. Inspect private land and land managed by other government agencies, and enforce state legislation under the NSW Biosecurity Act 2015. Provide advice to landowners and other land managers on their responsibilities under the NSW Biosecurity Act of 2015, and educate the community and staff on all aspects of weed identification and management. Liaise with external contractors regarding weed control and grant-funded projects. Ensure compliance with WHS obligations and responsibilities, as outlined in Council's policies and procedures, and identify potentially unsafe situations or work practices, reporting them to the relevant Health and Safety representative. Operate and maintain specific plant and equipment for the purpose of weed control and herbicide application.

General Operational - Open Space Operations

Blue Mountains City Council
Katoomba, NSW
02.2018 - 10.2022

The majority of my time spent in this role was with the Tree Maintenance crew, pruning trees, and carrying out necessary tree removals on public land. This included working from an EWP, operating the wood chipper, stump grinder, mini digger, using chainsaws, and driving the tree truck. I also worked with the mowing and gardening crews in public spaces, operating and undertaking minor maintenance of plant and equipment, including ride-on mowers, brush cutters, and edgers, necessary to perform maintenance tasks as requested. Complied with approved polices, procedures and guidelines and pursued delivery of service in a customer focused manner. I adhered to safety procedures and systems for my own, my team members', and the public's protection in accordance with WHS procedures.

Barista Shift Supervisor

Bakehouse on Wentworth
Springwood, NSW
04.2015 - 02.2018
  • Working as a team, delivering fast, friendly, and efficient customer service while preparing food and beverages. Communicating efficiently, effectively, and politely with customers and colleagues. Responsible for opening and closing premises, banking, ordering stock, and receiving deliveries in a timely manner. Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.

PRISON OFFICER

HMP YOI Bronzefield
Ashford, UK
10.2004 - 04.2014

Acting Night State Manager in a category A women's prison. Responded to emergency situations, including conflict, injury and medical crisis and applied First Aid as necessary. Opened and secured the establishment during the night state to allow emergency services access. Escorted prisoners to external medical appointments, maintaining public protection and the prisoner’s safety and dignity. Communicated with the control room and colleagues via hand held radio. Liaised with other departments and external agencies, exchanging necessary security information. Supervised prisoners with their babies aged 0 - 18 months in the purpose built Mother & Baby Unit. Assisted prisoners with their daily queries, and encouraged them in their individual development and rehabilitation. Worked with prisoners from all walks of life with a non-judgmental attitude, some of which experienced moderate to severe mental health issues in a humane, respectful and dignified manner. Maintained a good level of personal fitness to endure the physical aspect of the daily duties and used PPE safely and efficiently. Always maintained integrity and declared anything that I thought may compromise safety and security. Completed mandatory training on time and met deadlines set with regard to my personal development.

Education

High School Diploma -

Burntwood School And College
Greater London, UK

Skills

  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Applies practical skills
  • Customer relationship management

Certification

  • AQF3 Chemical Application - Nov 2022
  • Civil Construction Certificate III – Jan 2022
  • Horticulture Certificate III – Dec 2019
  • First Aid – July 2025
  • Work Near Overhead Power Lines – May 2022
  • Polesaw Operations – Jun 2021
  • Traffic Controller & Implement Traffic Control Plans – Oct 2021
  • Heavy Vehicle Driver’s Licence – Apr 2019
  • Chainsaw Operation & Maintenance – Apr 2018

Timeline

Weeds Compliance Officer

Blue Mountins City Council
10.2022 - Current

General Operational - Open Space Operations

Blue Mountains City Council
02.2018 - 10.2022

Barista Shift Supervisor

Bakehouse on Wentworth
04.2015 - 02.2018

PRISON OFFICER

HMP YOI Bronzefield
10.2004 - 04.2014

High School Diploma -

Burntwood School And College
Victoria O'Donoghue