Victor Ling
Non-Emergency Patient Transport (Cert III As Of November 2024)
Hawthorn
Summary
Non Emergency Patient Transport Certificate III (as of November 2024); 12 years experience as business owner/manager; over 10 years experience in hospitality. Proactive, keen client/patient service professional providing top-tier service, patient care and operational enhancement.
Overview
20
20
years of professional experience
Work History
Administration Officer
Ramsay Health Care - Frances Perry House
07.2024 - Current
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing patient reports, and managing various administrative tasks efficiently.
Operations Analyst - Private Equity
BioScience Managers
11.2023 - 03.2024
- Funds management including compliance, reporting, marketing, operational risk analysis, loans administration & develop office infrastructure
- Conducted research and analysis to develop model-based solutions to complex operational problems
Operational Oversight Analyst - Client Operations
Vanguard Investments Australia
02.2020 - 11.2023
- Third-party transfer agency oversight functions including daily stakeholder reporting, overseeing vendor daily cashflow process, transactions processing & process optimisation.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Education
Certificate III - Non Emergency Patient Transport
04.2001 -
Bachelor of Finance / Biomedical Science -
04.2001 -
Skills
Patient Transport
Languages
English
Native or Bilingual
Cantonese
Native or Bilingual
Mandarin
Full Professional
Additional Information
Private Equity Analyst - BioScience Managers
Operations Analyst - Vanguard Investments Australia
Director - Earth Neutral Active P/L
Associate Director - Apex Investment Alliance
Medical Receptionist - Skin Cancer Clinic
Dental Assistant - Sparkling Dental
Owner & Proprietor - Family Restaurants
Timeline
Administration Officer - Ramsay Health Care - Frances Perry House
07.2024 - Current
Operations Analyst - Private Equity - BioScience Managers
11.2023 - 03.2024
Operational Oversight Analyst - Client Operations - Vanguard Investments Australia
02.2020 - 11.2023
Victoria University - Certificate III, Non Emergency Patient Transport
04.2001 -
University of Technology Sydney - Bachelor of Finance / Biomedical Science,
04.2001 -
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