Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vikas Valuri

Adelaide,SA

Summary

Highly motivated professional with three years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with three years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Accomplished Owner offering years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Owned Business

Car Rental and Mechanical Workshop
Adeliade, South Australia
01.2022 - 04.2024
  • Explained the terms of rental agreements to customers.
  • Processed customer reservations and payments.
  • Greeted customers, answered their questions and provided information about car rental services.
  • Inspected vehicles for damage prior to rental and upon return.
  • Provided directions and assistance with loading luggage into cars.
  • Maintained records of vehicle availability, condition, maintenance and repair history.
  • Assisted customers in selecting appropriate car models based on their needs.
  • Performed basic maintenance such as checking tire pressure, fluid levels.
  • Reported any suspicious activities or incidents observed on the premises.
  • Adhered to company policies regarding cash handling procedures.
  • Resolved customer complaints in a timely manner.
  • Conducted periodic audits of rental transactions to detect discrepancies or errors.
  • Verified driver's license information and inspected rental documents for accuracy.
  • Explained policies and reviewed documentation to obtain signatures.
  • Answered telephones to assist customers and resolve issues.
  • Updated and maintained rental agreement files and documents.
  • Collected payment by processing credit card transactions.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Utilized computer software systems for tracking transactions and updating customer profiles.
  • Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
  • Employed sales techniques to boost sales and services.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Resolved customers' complaints regarding products or services.
  • Drafted contracts, explained terms to customers and acquired signatures.
  • Processed rentals and collected associated payments.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Answered customer questions to maintain high satisfaction levels.
  • Reviewed daily sales transactions and analyzed for errors.
  • Collected money, provided change and recorded transactions on receipts.
  • Delivered updated and accurate information in response to guest inquiries.
  • Informed regular customers of new products or services and price changes.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.

Console Operator

OTR
Adeliade, South Australia
03.2020 - 08.2021
  • Operated the console to control various systems such as power distribution, air conditioning, and lighting.
  • Monitored console for alarms and system performance issues.
  • Developed strategies for minimizing downtime during operations involving multiple consoles.
  • Ensured that all equipment connected to the consoles was functioning properly.
  • Coordinated with vendors in order to obtain necessary parts or services for maintaining consoles.
  • Patrolled facilities and served as general security presence and visible deterrent to crime and rule infractions.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Provided guidance and direction to security personnel and issued visitor passes to guests.
  • Interpreted diagnostic information provided by software programs used with each console.
  • Analyzed and determined source of system errors and malfunctions to determine appropriate resolution tactics.

Education

Bachelor of Technology - Electrical Engneering

KL University
INDIA
05-2016

Skills

  • KPI Management
  • Administrative Oversight
  • Budget Administration
  • Marketing tactics
  • Labor Relations
  • Business Management
  • Life cycle project management
  • Regulatory Compliance
  • Partnership Development
  • Business Planning
  • Marketing
  • Employee Development
  • Business marketing
  • Negotiation
  • Financial Planning
  • Consulting
  • Staff hiring
  • Project estimating
  • Business Development
  • Customer Relations
  • Strategic Planning
  • Sales Leadership
  • Investor Relations
  • Profit and loss analysis
  • Verbal and written communication
  • Program creation and implementation
  • Cost Reduction
  • Team Oversight
  • Staff Management
  • Quality Management Systems
  • Sales oversight

Timeline

Owned Business

Car Rental and Mechanical Workshop
01.2022 - 04.2024

Console Operator

OTR
03.2020 - 08.2021

Bachelor of Technology - Electrical Engneering

KL University
Vikas Valuri