Vivian Pham
Strathfield ,NSW
Summary
Positive problem-solver with knack for uncovering insights through data-driven analysis. Well-versed in statistical methodologies and proficient in tools such as SQL and Python, with solid understanding of data visualization techniques. Capable of leveraging analytical skills to drive impactful business decisions.
Dynamic professional with a strong background in customer service and project assistance, notably at Soul Origin. Proven ability to enhance team collaboration and maintain accurate documentation, ensuring project success. Skilled in cash handling and menu memorization, consistently delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
All Rounder
Soul Origin
09.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Project Assistant
Jung
04.2025 - 12.2025
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
Waitress
Urbano
07.2023 - 09.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor Of Information Systems Management - Data Analysis
Victoria University
Sydney, NSW07.2026
No Degree - Data Analysis
Jung Talent
Sydney, NSW12-2025
Skills
- Customer Service
- Team Collaboration
- SQL
- Analytical problem solving
- Tableau
- Python programming
Problem-solving
Teamwork and collaboration
Computer skills
Creativity and innovation
Task prioritization
Timeline
Project Assistant
Jung
04.2025 - 12.2025
All Rounder
Soul Origin
09.2023 - Current
Waitress
Urbano
07.2023 - 09.2023
Bachelor Of Information Systems Management - Data Analysis
Victoria University
No Degree - Data Analysis
Jung Talent
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