Vu Quynh Giao (Grace) Pham
Adelaide,Australia
Summary
Enthusiastic client services professional with a strong background directly interfacing with industry customers. Hardworking employee with customer service, multitasking, and time management abilities. Adept at identifying current fashion trends to recommend products that align perfectly with individual customer tastes.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Lemongrass Thai Bistro
Adelaide , South Australia
08.2022 - 10.2022
- Greeted customers and answered questions related to products and services.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
FOH Team Member
Miss V (Vietnamese Street Food and Desserts)
Adelaide , South Australia
12.2022 - 03.2023
- Ensured compliance with health and safety regulations at all times.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Promoted special offers or discounts on menu items when appropriate.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
FOH Team Member
Chao Vietnam Cafe and Patisserie
Adelaide , South Australia
04.2023 - 09.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Business - Marketing
University of South Australia
Adelaide06-2025
Skills
- Customer Service
- Excellent communication skills
- Sales Development
- Multi-tasking strength
- Teamwork and Collaboration
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Timeline
FOH Team Member
Chao Vietnam Cafe and Patisserie
04.2023 - 09.2023
FOH Team Member
Miss V (Vietnamese Street Food and Desserts)
12.2022 - 03.2023
FOH Team Member
Lemongrass Thai Bistro
08.2022 - 10.2022
Bachelor of Business - Marketing
University of South Australia
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