Vanessa Ball
Nuriootpa,SA
Summary
Seasoned finance professional with over 22 years of comprehensive experience in credit assessment and mortgage loan processing with strong organisational skills, demonstrated at Westpac Banking Corporation. Excelled in managing multiple loans with precision, ensuring compliance and quality. Enhanced team knowledge and broker satisfaction through effective communication and policy adherence. Achieved streamlined loan application processes, contributing to improved service levels.
Overview
25
25
years of professional experience
Work History
Credit Assessor
Westpac Banking Corporation
04.2001 - Current
- Managed workload effectively by prioritising tasks according to service levels while maintaining attention to detail in all aspects of the assessment process.
- Maintained up-to-date knowledge of credit policy and procedures, and participating in ongoing training opportunities.
- Provided Brokers with timely updates and clear communication throughout the loan application process by assisting with loan structures, identifying missing documentation, and generating missing information requests.
- Verified applicants income, credit reports, financial statements and other information.
- Managed multiple loans simultaneously ensuring timely completion of each task without compromising on compliance or quality standards.
- Utilised loan origination software such as One Bank Platform and ApplyOnline to process and track loan applications.
- Provided knowledge share to my team by assisting individuals with policy and procedural queries and downloading updates.
Receptionist
Berry & LeCornu Pty Ltd
02.2000 - 02.2001
- Answered phone promptly and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and general word processing.
Education
LCS Level 1a/ Lean White Belt - Lean Thinking Knowledge
Cardiff University
Lockleys08.2024
Certificate IV in Financial Services -
Kaplan Professional
Lockleys09.2017
Certificate III Business (Office Administration) - Business Administration
Comskil
Adelaide, SA12.2000
Skills
- Organisational Skills
- Mortgage Loan Processing
- Effective Communication
- Document Review
- Policy Adherence
References
Sayyed Samir Ali
Credit Assessor
Westpac Banking Corporation
Ph: 0435 296 108
Chris Maiolo
Business Development Manager
Ph: 0432 048 491
Tony Verrilli
Credit Assessor
Westpac Banking Corporation
Ph: 0424 187 804
Timeline
Credit Assessor
Westpac Banking Corporation
04.2001 - Current
Receptionist
Berry & LeCornu Pty Ltd
02.2000 - 02.2001
LCS Level 1a/ Lean White Belt - Lean Thinking Knowledge
Cardiff University
Certificate IV in Financial Services -
Kaplan Professional
Certificate III Business (Office Administration) - Business Administration
Comskil
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