Walaa Abbas
Peakhurst,NSW
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Known for exceptional problem-solving skills, strong communication abilities, and a genuine commitment to enhancing the quality of life for those in need.
Overview
5
5
years of professional experience
Work History
Traffic Controller
Prime Construction Solutions
11.2022 - 09.2024
- I was allocated to be the team leader for the company.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Stood for hours with "Stop/Slow" baton directing traffic.
- Assembled signs and cones to direct traffic through construction sites.
- Communicated with team members using hand signals and radios.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Managed and lead the team by allocating where everyone needs to be and what the plan is for the day.
Restaurant Waiter
Pasta La Vista
07.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
Childcare Work Experience
Montessori Preschool
08.2020 - 08.2020
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Crew Member
McDonald's Restaurant
09.2019 - 10.2020
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
NDIS Support Worker and NDIS Cleaning
BRAVE BOUGHTOUN
07.2023 - 10.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Education
Moorefield Girls High School
Kogarah, NSW09.2022
Skills
- Communication and listening skills
- Problem solving ability
- Planning and organising
- Patience
- On time
- Enthusiasm
- Cleaning and Sanitizing
- First Aid Certification
- Teamwork and Collaboration
- Strategic Planning
- Team Supervision
- Work Planning and Prioritization
Timeline
NDIS Support Worker and NDIS Cleaning
BRAVE BOUGHTOUN
07.2023 - 10.2023
Traffic Controller
Prime Construction Solutions
11.2022 - 09.2024
Restaurant Waiter
Pasta La Vista
07.2022 - 09.2022
Childcare Work Experience
Montessori Preschool
08.2020 - 08.2020
Crew Member
McDonald's Restaurant
09.2019 - 10.2020
Moorefield Girls High School
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