Summary
Overview
Work History
Skills
Interests
Hobbies and Interests
Personal Referee
Professional Referees
Timeline
Generic

WARREN ELLIS

Maroochydore,Australia

Summary

I am a knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

29
29
years of professional experience

Work History

Sale Consultant

Lydia Kirn Real Estate
11.2023 - 12.2024
  • Specialised in over fifties life-style resorts
  • Used consultative sales techniques to understand customer needs and recommend relevant resorts
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Responded to telephone and in-person requests for information.

Golf Manager

Noosa Springs Golf & Spa Resort
03.2005 - 08.2022
  • Managed & motivated employees at Noosa Springs Golf & Spa Resort is a Five Star golfing venue, providing outstanding facilities for its members and corporate partners
  • Day-to-day golf operations, golf shop management, reporting to the General Manager, membership sales and data basing records
  • Successfully managing a leading retail golf shop, including sales, purchasing and rosters
  • Raising membership levels through sales, leading to revenue growth in all areas of the resort
  • Implementation and on-going organisation of a three-day state amateur championship event sponsored by Calvin Klein, successfully staged for sixteen years
  • Effectively managing corporate days and social events
  • Enhanced customer satisfaction by resolving queries promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Mananging Noosa Springs Golf & Spas Five star Resort, providing outstanding facilities for its members and corporate partners
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.

Golf Shop, customer service & cart attending

Twin Waters Golf Club
02.2003 - 03.2005
  • Engaging in day-to-day golf shop duties and administrative tasks, including telephone and email correspondence, competition bookings, retail inquiries, and cart fleet management.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Handling member and visitor inquiries efficiently.

General Clubhouse Manager (UK)

West Malling Golf Club
04.1996 - 04.2002
  • Achievements in the roll include:
  • Project managing the construction of a new 18 Hole golf course
  • Establishing a new health suit
  • Memberships sales
  • Daily management of a 36-hole golf complex with 950 members
  • Responsible for multiple revenue centres: golf course, lounge & restaurant bars, banqueting suite, health suite & squash courts
  • Workplace Health & Safety Officer, including risk assessment, hazard identification and controls

Skills

  • Approachable, friendly and professional
  • Leadership and Management experience
  • An understanding of residential building and design
  • Extensive customer service experience
  • Extensive reporting and administration experience (MS Office Suite)
  • Attention to detail

Interests

  • Twin Water Realty - Sales Consultant: April 2002 - February 2003
  • West Malling Golf Club - Golf Manager: July 1991 - April 1996
  • West Malling Golf Club: Greenkeeper - May 1987 - July 1991

Hobbies and Interests

  • Golf
  • Football (soccer)
  • Tennis
  • Cycling
  • Residential designs
  • Travelling

Personal Referee

  • Mr Simon Webb, West Malling Golf Club, Addington, Kent, ME19 5AR, UK, (001144) 1732 844022

Professional Referees

  • Mr Daniel Chandler - General Manager, Noosa Springs Resort, Noosa Heads, QLD, 4567, Australia, danielc@noosasprings.com.au - 07 5440 3333
  • Duncan Lambert PGA - Duncan Lambert Golf, West Malling Golf Club, Addington, Kent ME19 5AR, UK, info@duncanlambertgolf.com - (001144) 1732 844022

Timeline

Sale Consultant

Lydia Kirn Real Estate
11.2023 - 12.2024

Golf Manager

Noosa Springs Golf & Spa Resort
03.2005 - 08.2022

Golf Shop, customer service & cart attending

Twin Waters Golf Club
02.2003 - 03.2005

General Clubhouse Manager (UK)

West Malling Golf Club
04.1996 - 04.2002

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WARREN ELLIS