Wendy Holbrook
Snug,TAS
Summary
A seasoned sales person seeking similar employment. Offering confidence, experience, reliability and a personal goal for the customer to have confidence in my ability to meet their needs. Accomplished Owner offering many years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement.
Overview
35
35
years of professional experience
Work History
Business Owner/Operator
Schmancy Pants Designs
Snug, Tasmania
06.2009 - 01.2024
- Determined pricing for products or services based on costs and competition.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced all products sold.
Small Business Owner
Makers On High Street
New Norfolk, Tasmania
05.2020 - 12.2023
- Sourced new makers of handmade products to supply the shop.
- Oversaw daily operations of small business including customer service and financial management.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Created and presented weekly reports on sales performance.
- Provided customers with a pleasant environment, a generous product choice and a wide knowledge of all the products available instore.
Camp Manager
Lion's Camp Kanga
Proserpine, Queensland
07.2007 - 12.2011
- Managed both School Camps accommodation, and prepared all meals for groups up to 250 students as well as overnight Caravaner's in adjoining powered site area.
- Supervised daily check-in and check-out procedures for both day camps and overnight stays.
- Collaborated closely with local health officials regarding food service regulations or proper sanitation protocols within the kitchen area.
- Planned meals according to dietary requirements specified by individual families or groups attending the camp.
- Organized daily activities, including sports, arts and crafts, hikes, swimming, team building exercises and special events.
- Developed and implemented camp policies to ensure safety of campers and staff.
- Scheduled maintenance for facility grounds and buildings to ensure cleanliness and safety of the environment.
- Conducted required recordkeeping activities to comply with camp requirements.
- Managed financial accounts related to camp operations such as wages and vendor payments.
- Exceeded customer satisfaction by finding creative solutions to problems.
Funeral Director and Mortician
H.C. Millington Pty Ltd
Hobart, Tasmania
05.1997 - 04.2007
- Met with client families to discuss service options and pricing plans.
- Created meaningful tribute videos featuring photographs and audio recordings of the deceased.
- Led and directed funeral and graveside services.
- Removed deceased from place of death and transported to funeral home.
- Arranged for clergy members to perform funeral services.
- Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
- Assisted in pre-arranging funerals with clients.
- Conducted postmortem care such as embalming and dressing the deceased for viewing or burial.
Margate Hardware
Self
Margate, Tasmania
11.1988 - 05.1997
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
High School Diploma -
Taroona High School
Taroona, TAS12-1973
Skills
- Inventory Control
- Sales Strategy
- Financial Reporting
- Business Administration
- Customer Service
Timeline
Small Business Owner
Makers On High Street
05.2020 - 12.2023
Business Owner/Operator
Schmancy Pants Designs
06.2009 - 01.2024
Camp Manager
Lion's Camp Kanga
07.2007 - 12.2011
Funeral Director and Mortician
H.C. Millington Pty Ltd
05.1997 - 04.2007
Margate Hardware
Self
11.1988 - 05.1997
High School Diploma -
Taroona High School
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