Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Whitney Matthews

Yarrawonga,Vic

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cleaner\Laundry Supervisor

Rivalea Jbs
Corowa, Nsw
10.2013 - Current
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Greeted Visitors warmly and enthusiastically upon arrival.
  • Provided compassionate assistance to staff in need of help.
  • Transported workers to medical appointments\Hospitals and other necessary errands.
  • Directed and supervised team of 3 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Complied with company policies, objectives and communication goals.
  • Negotiated with suppliers to secure cost-effective resources.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to Visitors when face-to-face or through phone conversations.
  • Managed household errands and other essential duties.
  • Maintain and ensure all areas and paper work are up to Woolworth's\Vet requirements

Meat Process Worker

Rivalea Jbs
Corowa
06.2013 - 10.2013
  • Maintained a clean and sanitary work environment by adhering to strict hygiene protocols.
  • Processed orders in an efficient manner while ensuring accuracy in weight measurements.
  • Labeled packages with product name, weight, price and expiration date as per company policy.
  • Transported raw materials from storage areas into production area for further processing.
  • Stored all finished goods in designated areas according to safety guidelines.
  • Assisted other team members with packaging activities when required.
  • Followed company policies and procedures strictly during entire shift hours for optimal performance results.
  • Followed emergency procedures in event of workplace accidents.

Cafe Worker

Lake Cafe
Mulwala, NSW
03.2009 - 09.2013
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Managed cash register operations efficiently and accurately.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Restocked shelves with merchandise throughout the day as needed.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Ensured that all food items were prepared according to established recipes and standards.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Rotated stock items and ingredients to maintain freshness.

Skills

  • Housekeeping
  • Computer Savvy
  • Quality Assurance
  • Exceptional time management
  • Customer Service
  • Safe cleaning with chemicals
  • Schedule development
  • Rostering
  • Pays
  • Complex Problem-Solving
  • CPR and First Aid
  • Workplace Health and Safety

Certification

  • First Aid
  • CPR
  • Occupational Safety and Health (5 day Course)
  • Emotional Intelligence Course
  • Certificate II in Cleaning
  • Certificate III in Beauty

References

Nathan Waite                                                   Simon Palubiski

Boning Room Manager                                   Abbitor Manager 

0260338375                                                   0260338350

Rivalea, Jbs Corowa                                   Rivalea, Jbs Corowa

Timeline

Cleaner\Laundry Supervisor

Rivalea Jbs
10.2013 - Current

Meat Process Worker

Rivalea Jbs
06.2013 - 10.2013

Cafe Worker

Lake Cafe
03.2009 - 09.2013
Whitney Matthews