Wichuda Jaemprasoet
Applecross,WA
Summary
Seeking to advance my skills in Australia in a fast-growing field in hospitality .Develop more knowledge in sales and client service .Prepared to start at the bottom and work hard prove my skills developed during the past 5 years in hospitality .
Overview
6
6
years of professional experience
Work History
Hospitality Worker and Sales
Woodbay Pty Ltd
03.2023 - 01.2024
- Retail sales,customer service and and general store duties including marking and distributing new stock , daily stock impute ,balancing daily sales ,merchandising and banking .
Guest Service Officer
Grand Mercure Asoke Residence Bangkok Hotel
08.2019 - 11.2021
- Make, Confirm and Cancel guest reservations
- Checking Email from guest
- Greet guests and efficiently complete check in process including inputting and retrieving information from the computer
- Handle guest complains
- Demonstrate in depth knowledge of the hotel including room details and rates, hotel service and facilities promotions and the local area
- Conduct guest check-out ensuring accurate accounting of room and service costs
- Telephone operator
- Making report on night shift
- Night audit
Guest Service Agent
Akyra Tas Sukhumvit20 (Pre-Opening hotel)
04.2018 - 06.2019
- Opera training
- Training on Standard Operation Procedure (SOP)
- Training on making a report
- Training on handle guest complains
- Training on how to do pre-opening hotel
- Greeting guests upon arrival and making them feel welcome
- Escort the guest to the room and explain facilities
- Provides information to guest on hotel services
- Preparing bills and taking payments
- Telephone operator
- Prepare the VIP arrival guest
Guest Service Agent
Citrus 13 Bangkok Hotel
08.2017 - 04.2018
- Check- in, Check-out at reception
- Customer service
- Tour and area information
- Dealing with bookings by phone, e-mail, fax or face-to-face
- Choosing rooms and handing out keys
- Preparing bills and taking payments
- Taking and passing on messages to guest
- Prepare special requests from guest
- Receive complaints or problems
- Telephone operator
Education
Bachelor of Arts in Tourism Management -
Chiang Rai Rajabhat University
04.2017
internship
- Basic Professional Training in F&B, Imperial River House Resort, 01/09/2017, 04/30/2017
- Basic Professional Training in Tourism, Coconut tour in Chiang Rai Province, 12/14/2015, 03/31/2016
massage skills
- Aromatherapy Massage Course 150 Hours
- Aromatherapy Massage Course
- Balinese Massage Course
- Body Lift Up Massage Course
- Facial Treatment Course
- Foot Massage for Health Course 60 Hours
- Thai Herbal Compress Massage Course
- Hot Stone Massage Course
- Body Spa Treatment Course
- Sport Massage Course
- Swedish Massage Course
- Thai Massage for Health Course
- Therapeutic Thai Massage Course
- Original Western Technical Massage Course
personal information
- Age: 28 years old
- Date of Birth: 14/03/1995
- Gender: Female
- Nationality: Thai
Languages
English
Thai
Affiliations
- Cooking
- Exercise
- Swimming
- Horse riding
Timeline
Hospitality Worker and Sales
Woodbay Pty Ltd
03.2023 - 01.2024
Guest Service Officer
Grand Mercure Asoke Residence Bangkok Hotel
08.2019 - 11.2021
Guest Service Agent
Akyra Tas Sukhumvit20 (Pre-Opening hotel)
04.2018 - 06.2019
Guest Service Agent
Citrus 13 Bangkok Hotel
08.2017 - 04.2018
Bachelor of Arts in Tourism Management -
Chiang Rai Rajabhat University
Similar Profiles
Mekondjo JohannesMekondjo Johannes
Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)
Mekondjo JohannesMekondjo Johannes
Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)
Cathrine FryCathrine Fry
Swim Teacher and Operations Manager at Kiramal Pty Ltd / Daltrla Pty LtdSwim Teacher and Operations Manager at Kiramal Pty Ltd / Daltrla Pty Ltd
Eleanor RouphaelEleanor Rouphael
Assistant Location Manager – Second in Command 2IC at Hoyts Cinemas, BooragoonAssistant Location Manager – Second in Command 2IC at Hoyts Cinemas, Booragoon
John VivasJohn Vivas
Support Worker at SANAMOS ColombiaSupport Worker at SANAMOS Colombia