Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wilhemina Ohene

Melbourne,VIC

Summary

A caring and hardworking professional passionate about helping individuals and families navigate complex medical or psychological issues with a company that values and promotes a team culture.

Overview

4
4
years of professional experience

Work History

Disability Support Worker

Link Assist
07.2023 - Current
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Prepared nutritious meals to meet individual dietary needs for clients.

Trainee Manager

McDonald's
01.2020 - 03.2023
  • Developed strong working relationships with trainees, fostering a supportive learning environment.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Education

Certificate IV - Disability Support Services

Job Training Institute
Dandenong, VIC
12.2023

Skills

  • Progress Documentation
  • Attention to detail
  • Interpersonal skills
  • Solution Oriented
  • Independent Living Support
  • Team Collaboration

Languages

Akan
Native or Bilingual

Timeline

Disability Support Worker

Link Assist
07.2023 - Current

Trainee Manager

McDonald's
01.2020 - 03.2023

Certificate IV - Disability Support Services

Job Training Institute
Wilhemina Ohene