Wilhemina Ohene
Melbourne,VIC
Summary
A caring and hardworking professional passionate about helping individuals and families navigate complex medical or psychological issues with a company that values and promotes a team culture.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Link Assist
07.2023 - Current
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Prepared nutritious meals to meet individual dietary needs for clients.
Trainee Manager
McDonald's
01.2020 - 03.2023
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Certificate IV - Disability Support Services
Job Training Institute
Dandenong, VIC12.2023
Skills
- Progress Documentation
- Attention to detail
- Interpersonal skills
- Solution Oriented
- Independent Living Support
- Team Collaboration
Languages
Akan
Native or Bilingual
Timeline
Disability Support Worker
Link Assist
07.2023 - Current
Trainee Manager
McDonald's
01.2020 - 03.2023
Certificate IV - Disability Support Services
Job Training Institute
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