A caring and hardworking professional passionate about helping individuals and families navigate complex medical or psychological issues with a company that values and promotes a team culture.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Link Assist
07.2023 - Current
Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Prepared nutritious meals to meet individual dietary needs for clients.
Trainee Manager
McDonald's
01.2020 - 03.2023
Developed strong working relationships with trainees, fostering a supportive learning environment.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Certificate IV - Disability Support Services
Job Training Institute
Dandenong, VIC
12.2023
Skills
Progress Documentation
Attention to detail
Interpersonal skills
Solution Oriented
Independent Living Support
Team Collaboration
Languages
Akan
Native or Bilingual
Timeline
Disability Support Worker
Link Assist
07.2023 - Current
Trainee Manager
McDonald's
01.2020 - 03.2023
Certificate IV - Disability Support Services
Job Training Institute
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