Will Ferguson
Dealer Principal
Melbourne,VIC
Summary
-High achieving and motivated leader with a passion for getting results through a hands on approach.
-Dedicated to Customer Satisfaction in all areas of the Business.
-Proven track record of improving Customer Satisfaction, PMA Market Share, Overall volume, Service Department Through put and Dealership Profitability in all previous roles.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
DEALER PRINCIPAL
Doncaster Volkswagen – Penfold Group
12.2022 - Current
- Won National Premium Dealer of the year 2023 (ranked 65th and also 3rd lowest in Vic when started 12 months earlier)
DEALER PRINCIPAL
Doncaster Hyundai – Penfold Group
12.2019 - Current
- Number 1 EV dealer nationally 2021, 2022, 2023
FIXED OPERATIONS MANAGER
Penfold Mazda Burwood and Hawthorn
06.2016 - 12.2019
FIXED OPERATIONS MANAGER
City Holden - AHG
06.2014 - 06.2016
SERVICE MANAGER
City Mitsubishi – Jefferson Automotive
08.2011 - 06.2014
SENIOR SERVICE ADVISOR
City Ford – Jefferson Automotive
01.2009 - 08.2011
AUTOMOTIVE APPRENTICE/TECHNICIAN
City Ford – Jefferson Automotive
06.2006 - 01.2009
APPRECNTICE MECHANIC
Euro Star Automotive
03.2005 - 06.2006
Education
Cert III in Automotive Mechanical Technology
Kangan Institute
Vic 03.2005 - 01.2008
Skills
Goal-Oriented
Business Development
Adaptability
Team Building and Motivation
Relationship Building
Adaptability and Flexibility
Self Motivation
Timeline
DEALER PRINCIPAL
Doncaster Volkswagen – Penfold Group
12.2022 - Current
DEALER PRINCIPAL
Doncaster Hyundai – Penfold Group
12.2019 - Current
FIXED OPERATIONS MANAGER
Penfold Mazda Burwood and Hawthorn
06.2016 - 12.2019
FIXED OPERATIONS MANAGER
City Holden - AHG
06.2014 - 06.2016
SERVICE MANAGER
City Mitsubishi – Jefferson Automotive
08.2011 - 06.2014
SENIOR SERVICE ADVISOR
City Ford – Jefferson Automotive
01.2009 - 08.2011
AUTOMOTIVE APPRENTICE/TECHNICIAN
City Ford – Jefferson Automotive
06.2006 - 01.2009
Cert III in Automotive Mechanical Technology
Kangan Institute
03.2005 - 01.2008
APPRECNTICE MECHANIC
Euro Star Automotive
03.2005 - 06.2006
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