Summary
Overview
Work History
Education
Skills
Timeline
Generic

Will Neighbour

Customer Service Assistant
Mount Gravatt

Summary

Over the last 2 years I have gained valuable experience within the retail environment providing me with important customer service and workplace skills. In my current role I am completing tasks that demand time management and problem solving abilities whilst maintaining high safety and quality standard in a fast paced environment. I am proficient in handling customer complaints and requests through de-escalation and providing relevant information and options to resolve inquiries. I am a hard working and fast learning individual ready to apply and develop these skills within this role.

Overview

4
4
years of professional experience

Work History

Customer Service Assistant

Target Australia
03.2023 - Current
  • Managed customer complaints effectively, offering solutions
  • Answered customer questions about product availability and shipment times.
  • Utilized problem-solving skills to address customer queries and complaints.

Youth Soccer Referee

Mount Gravatt Hawks Community Football Club
01.2021 - 12.2023
  • Collaborated with coaches to achieve a safe and fair playing environment
  • Utilized de-escalation skills to address parent and coach complaints
  • Worked closely with club officials to enforce rules and maintain a high standard of professionalism

Education

High School Diploma -

Mount Gravatt State High School
Mount Gravatt, QLD
04.2001 -

Diploma Of Business - Business

Prestige Service Training
04.2001 -

Coursework - Cullinary

Tactile Training Services
Brisbane, QLD
04.2001 -

Skills

Complaint resolution

Customer service

Adaptability

Time management

Team collaboration

Timeline

Customer Service Assistant

Target Australia
03.2023 - Current

Youth Soccer Referee

Mount Gravatt Hawks Community Football Club
01.2021 - 12.2023

High School Diploma -

Mount Gravatt State High School
04.2001 -

Diploma Of Business - Business

Prestige Service Training
04.2001 -

Coursework - Cullinary

Tactile Training Services
04.2001 -
Will NeighbourCustomer Service Assistant