William Basham
Student
Viewbank,VIC
Summary
Experienced McDonald's-trained Barista with wide range of coffee and tea knowledge. 3 years serving customers in a popular restaurant. Talented Crew Trainer with expertise and a strong track record of quickly taking orders, managing customer window and preparing food with a strong commitment to upholding highest standards of product quality and operational efficiency. Frequently commended for completing tasks efficiently and offering friendly service.
Overview
3
3
years of professional experience
6
6
Years of secondary education
Work History
Crew Coach
McDonald's
Yallambie, VIC
08.2018 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Brewed and served coffee, tea and other drinks according to company standards.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
Work Experience - Receptionist
Macleod Recreation And Fitness Centre
Macleod, VIC
06.2019 - 06.2019
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Paid close attention to all instructions from supervisor and completed tasks on time.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Viewbank College
Rosanna, VIC 02.2016 - 12.2021
Skills
Crew training
Beverage preparation
Coffee machinery
Customer-oriented
Point of Sale (POS) system operation
Timeline
Work Experience - Receptionist
Macleod Recreation And Fitness Centre
06.2019 - 06.2019
Crew Coach
McDonald's
08.2018 - Current
High School Diploma -
Viewbank College
02.2016 - 12.2021