William Davies
Highbury,South Australia
Summary
Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.
Additionally detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Duty Manager
Dan Murphys - Part Of The Woolworths Group
10.2022 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
Team Member
Grill’d
01.2018 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Efficiency in a fast pace work environment
Labourer
EIR
09.2021 - 02.2022
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
Education
Bachelor of Engineering (Honours) (LHEF) -
University of South Australia
10.2026
Associate of Applied Science - Engineering
University of South Australia
Adelaide, SA10.2024
Certificate III in Retail SIR30216 -
Sarino Russo Institute
Adelaide, SA01.2020
Year 12 -
Modbury Highschool
01.2019
Skills
Customer service focus
Time Management
New Employee Training
Technical skills
Requirements Analysis
Data interpretation skills
Proficient with hands on work
Volunteer Experiences or Community Service
- October 2018, ARA Engineering - Tour and use of various design programs. Manufacturing in warehouse i.e. cutting, bending, drilling, and assembling of security doors. Customer and workmate consultation.
- 2017, Current, Farmhand on property of Peter and Ros Varcoe Furner SA - Equipment repairs, Feeding of farm animals calves, cows and sheep, Assisting in animal birthing, Driving tractors, Utes and Quad bikes
- October 2017, Mazda Paradise Motors - Filing service documents, spare parts and receipts. Greeting customers as they came in for a service. Recognising and sorting of different car parts
- October 2017, Roseworthy Rural Supplies - Directing farmers about crops and soils as well as future ideas for farming schedules. Use of computer programs to predict upcoming soil ph levels and determined the ideal crop to sew in to coming years.
Email Home
davies.william.23@gmail.com
Email UniSA
davwv001@mymail.unisa.edu.au
References
- Nathan Riches, Store Manager at Dan Murphy's Gepps Cross, 0405 577 915
- Brendan Schiller, PE/Science Teacher and Year 10 Coordinator, Modbury High School, (08) 8264 1955
- Paul Bastian, Sales Manager, ARA Manufacture, pbastian@sealeck.com.au, 0412 097 444
Family Farm Hand
Farm work requires a large amount of improvisation and problem solving, a leading factor into my desire of an engineering future.
Extensive experience with hands on projects, mechanical farm equipment and tools to improve cattle farm operations.
Timeline
Duty Manager
Dan Murphys - Part Of The Woolworths Group
10.2022 - Current
Labourer
EIR
09.2021 - 02.2022
Team Member
Grill’d
01.2018 - Current
Bachelor of Engineering (Honours) (LHEF) -
University of South Australia
Associate of Applied Science - Engineering
University of South Australia
Certificate III in Retail SIR30216 -
Sarino Russo Institute
Year 12 -
Modbury Highschool
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