William Findlay
Saint Marys,NSW
Summary
Proven Food and Beverage Attendant at Seagrass Boutique Hospitality Group, excelling in guest services and dining room organization. Demonstrated ability to enhance customer loyalty through exceptional service and relationship building. Skilled in food safety and teamwork, ensuring seamless operations and customer satisfaction. Achieved significant repeat business by prioritizing guest needs and maintaining high standards. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Food and Beverage Attendant
Seagrass Boutique Hospitality Group
01.2016 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Provided attentive service and proactively assessed guest needs.
Education
Bachelor of Football - Development, Management And Performance
Australian College of Physical Education
Sydney Olympic Park, NSW2026
Skills
- Reliability and punctuality
- Guest Services
- Dining room organization
- Food safety knowledge
- Teamwork and Collaboration
- Attention to Detail
- Clear Communication
- Food Running
- Multitasking
- Relationship Building
Timeline
Food and Beverage Attendant
Seagrass Boutique Hospitality Group
01.2016 - Current
Bachelor of Football - Development, Management And Performance
Australian College of Physical Education
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