William Footer
Perth
Summary
Exceptional customer service experience in various areas for over 4 years at Target Australia. Exceedingly strong communication skills with customers and colleagues. Very friendly, reliable and has a super flexible schedule.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Target Australia
03.2021 - Current
- Demonstrated empathy towards customers during difficult situations whilst remaining composed under pressure.
- Greeted customers and provided exceptional customer service.
- Resolved any customer inquiries and complaints.
- Collaborated with team members to improve overall customer experience and maintain company reputation.
- Prevented potential escalations by identifying potential issues early on and offering solutions to resolve them efficiently.
- Contributed to loss prevention by staying vigilant on the sales floor and reporting suspicious behaviour.
Crew Member
McDonald's
03.2021 - 02.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Consistent overnight shifts
Skills
- Customer service
- Professionalism
- Problem Solving
- Flexible schedule
- Teamwork and collaboration
- Time management
- Reliability
- Complaint resolution
Timeline
Customer Service Assistant
Target Australia
03.2021 - Current
Crew Member
McDonald's
03.2021 - 02.2023
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