William Takurua

Elsternwick Park Sports Club

Brighton, VIC

04.2022 - Current

Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Trained and developed personnel to improve safety, employee relations and resolve all issues.
Delivered training for staff development, change management and materials, process and technical controls.

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