William Walsh
Sydney
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cordial and hospitable [Job Title] with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations
Overview
45
45
years of professional experience
Work History
Wait Staff Member
Kawa Cafe
08.2016 - 05.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Flight Attendant
Qantas Airways
08.1979 - 01.2015
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
- Supported passengers with special needs and provided assistance to wheelchair passengers.
Education
High School Diploma -
Marist College Kogarah
Bexley, NSWSkills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Cleanliness and hygiene
- Handling Complaints
- Guest Engagement
Timeline
Wait Staff Member
Kawa Cafe
08.2016 - 05.2024
Flight Attendant
Qantas Airways
08.1979 - 01.2015
High School Diploma -
Marist College Kogarah
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