Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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WILSON LIU

WILSON LIU

Robina,AU

Summary

Dedicated sales assistant with strong multitasking abilities and a focus on customer satisfaction. Committed to effective communication and problem-solving to enhance team performance and meet sales targets. Results-driven professional with experience in managing retail operations and logistics. Known for effective conflict resolution and operational compliance.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Uniqlo
Gold Coast, QLD
10.2024 - Current
  • Assisted customers with product selection and provided personalized service.
  • Supported inventory management by restocking shelves and conducting stock counts.
  • Collaborated with team members to achieve daily sales targets and promote teamwork.

Store Manager

Gong Cha
Gold Coast, QLD
10.2022 - 09.2024
  • Managed daily store operations and ensured efficient workflows.
  • Developed promotional displays to enhance product visibility in-store.
  • Resolved customer inquiries and complaints with effective solutions.

Logistics Operations Officer

Xiamen Airlines
Fuzhou, CN
07.2019 - 10.2020
  • Coordinated logistics operations to ensure timely aircraft ground handling.
  • Oversaw cargo loading and unloading processes for operational compliance.
  • Organized transportation schedules for staff and materials effectively.

Children's English Teaching Assistant

EF International Language Schools
Shanghai, CN
04.2018 - 07.2019
  • Assisted instructors in preparing educational materials and resources for classes.
  • Supported student assessment through regular feedback and progress tracking.
  • Collaborated with teaching staff to refine instructional strategies and techniques.

Education

Master of International Tourism and Hospitality Management -

Grith University
Gold Coast, AU
07.2023

Skills

  • Multitasking
  • Teamwork
  • Good patience
  • Customer service
  • Creative thinking
  • Strong anti-frustration ability

Languages

  • English, Intermediate
  • Mandarin, Native

Accomplishments

  • Won the Uniqlo Australia Best Customer Service Award in January 2025

Timeline

Sales Assistant

Uniqlo
10.2024 - Current

Store Manager

Gong Cha
10.2022 - 09.2024

Logistics Operations Officer

Xiamen Airlines
07.2019 - 10.2020

Children's English Teaching Assistant

EF International Language Schools
04.2018 - 07.2019

Master of International Tourism and Hospitality Management -

Grith University

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WILSON LIU