Work History
Education
Skills
Practice Framework
Accomplishments
Timeline
Generic

Wing Lam Wong

Work History

Barista

Starbucks
06.2022 - 09.2022
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Current Degree - Bachelor of Social Work

Griffith University
Gold Coast, QLD
01-2027

Diploma of Social & Psychological Science

Griffith College
Gold Coast, QLD
08-2023

Skills

    My skills include:

  • Fluent in three Languages; Cantonese, English, and Mandarin
  • Can pleasantly work in both teams and independently
  • Quick Learner; flexible and adaptable to different situations and environment
  • Empathetic, friendly, positive attitude
  • Effective problem solving skills

Practice Framework

Skills

  • Skills I would like to develop on placement: applying theoretical frameworks to real client situations, and advocating effectively to help clients navigate systems and overcome barriers.


Theories

  • Strength Based Approach

This theory interests me because it focuses on clients' resilience and potential, empowering them to overcome challenges.


  • Attachment Theory

I'm drawn to this theory as it highlights the impact of early relationships on emotional wellbeing, helping me understand clients' behaviours and inform interventions.


Knowledge

  • I am a first placement student and I am open to acquiring knowledge in a range of fields of practice. I have a particular interest in area of knowledge between mental health and adolescents.

Accomplishments

    House Captain, 9/2019 to 8/2020

  • Led a group of members to work as a team. Organize and motivate students to participate inter-House events, activities and competitions.
  • Member of School Volunteer Team, 2017

  • Organize and participated in volunteer events; visiting solitary elderly, age care centre. Create activities to engage with elderly people.
  • Team Public Speaking, 2016-2017

  • 68th & 69th Hong Kong Schools English Speech Festival Public Speaking (2nd speaker) - 2nd runner up

Timeline

Barista

Starbucks
06.2022 - 09.2022

Current Degree - Bachelor of Social Work

Griffith University

Diploma of Social & Psychological Science

Griffith College
Wing Lam Wong