Wing Lam Wong

Work History

Barista

Starbucks

Time Square, Hong Kong

06.2022 - 09.2022

Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Current Degree - Bachelor of Social Work

Griffith University

Gold Coast, QLD

01-2027

Diploma of Social & Psychological Science

Griffith College

Gold Coast, QLD

08-2023

Skills

My skills include:

Fluent in three Languages; Cantonese, English, and Mandarin
Can pleasantly work in both teams and independently

Quick Learner; flexible and adaptable to different situations and environment
Empathetic, friendly, positive attitude
Effective problem solving skills

Practice Framework

Skills

Skills I would like to develop on placement: applying theoretical frameworks to real client situations, and advocating effectively to help clients navigate systems and overcome barriers.

Theories

Strength Based Approach

This theory interests me because it focuses on clients' resilience and potential, empowering them to overcome challenges.

Attachment Theory

I'm drawn to this theory as it highlights the impact of early relationships on emotional wellbeing, helping me understand clients' behaviours and inform interventions.

Knowledge

I am a first placement student and I am open to acquiring knowledge in a range of fields of practice. I have a particular interest in area of knowledge between mental health and adolescents.

Accomplishments

House Captain, 9/2019 to 8/2020

Led a group of members to work as a team. Organize and motivate students to participate inter-House events, activities and competitions.

Member of School Volunteer Team, 2017

Organize and participated in volunteer events; visiting solitary elderly, age care centre. Create activities to engage with elderly people.

Team Public Speaking, 2016-2017

68th & 69th Hong Kong Schools English Speech Festival Public Speaking (2nd speaker) - 2nd runner up

Timeline