Wipanee pengsaleah
Sydney,NSW
Summary
Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated. Exceptional people skills and outgoing personality.
Overview
13
13
years of professional experience
Work History
All-rounder
The Grain Café
Revesby, Nsw
11.2024 - 03.2025
- Handled customer service and assisted with order-taking, ensuring a positive dining experience.
- Prepared food and drinks with attention to detail and quality standards.
- Maintained cleanliness and organization of the café environment.
- Managed cash transactions and handled daily financial operations.
- Restocked supplies and ensured smooth daily operations.
Customer Service & Front Desk Management
Namgic Therapy PTY LTD.
Crows Nest , NSW
05.2023 - 09.2024
- Coordinated with therapists to ensure smooth scheduling and client satisfaction.
- Maintained accurate records of appointments, client preferences, and service history.
- Ensured a tidy and welcoming reception area to enhance customer experience.
- Promoted spa services, upselling packages to increase revenue.
Budget Officer
S.R.T. Electrified Train Co., Ltd.
Bangkok , Thailand
03.2016 - 04.2022
- Prepared, managed, and monitored budgets to ensure efficient allocation of financial resources.
- Analyzed financial data, tracked expenses, and provided recommendations for improved financial planning.
- Assisted in forecasting and reporting financial performance to support decision-making.
Sales Assistant
HomePro Thailand
Huakhawng, Bangkok, Thailand
02.2012 - 05.2012
- Assisted customers in selecting home equipment and appliances, providing tailored recommendations.
- Delivered product demonstrations and shared detailed information to enhance the customer experience.
- Managed inventory, restocked shelves, and ensured the store's cleanliness and organization.
- Processed sales transactions accurately and addressed customer inquiries and concerns.
- Collaborated with the team to meet sales targets and maintain high levels of customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
King Mongkut’s Institute of Technology Ladkrabang
Bangkok,Thailand05-2016
Diploma - Accounting
New Cambridge College Sydney Inc
Level 3/770-772 George St, Haymarket NSW 2000Skills
- Customer service
- Order processing
- Financial management
- Scheduling coordination
- Sales promotion
- Team collaboration
- Excellent communication
- Teamwork and collaboration
Timeline
All-rounder
The Grain Café
11.2024 - 03.2025
Customer Service & Front Desk Management
Namgic Therapy PTY LTD.
05.2023 - 09.2024
Budget Officer
S.R.T. Electrified Train Co., Ltd.
03.2016 - 04.2022
Sales Assistant
HomePro Thailand
02.2012 - 05.2012
Bachelor of Science - Business Administration And Management
King Mongkut’s Institute of Technology Ladkrabang
Diploma - Accounting
New Cambridge College Sydney Inc
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