Summary
Overview
Work History
Education
Skills
My other hobby skills
Timeline
Generic
Xiaoyi He

Xiaoyi He

Wolloongabba,Queensland

Summary

Organized Dining Room Attendant offering [Number] years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Focused [Job Title] proffering audio-visual equipment distribution, setup and troubleshooting. Utilized software to compress, digitize and store audio and video, pending streaming. Disciplined and reliable person with stellar presentation skills. Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Bar Attendant

Yezi
02.2023 - 03.2023
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Prepped menu items to serve guests quickly resulting in high levels of customer satisfaction and excellent feedback scores.
  • Delivered food to customers at bar and tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Assisted in setting up and breaking down bar area for special events.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Maintained sufficient inventory to meet business operation needs.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Greeted customers and provided friendly, knowledgeable service.
  • Notified management of guest complaints for quick, effective resolution.

Media Operator

Tianqihang
01.2021 - 12.2022
  • Supported live events with well-controlled lights, sound and video streaming.
  • Researched and presented various AV options to presenters and site managers.
  • Managed compression, digitization and storage of audio and video data.
  • Obtained, set up and loaded videotapes for scheduled broadcasts.
  • Met budget targets with optimal formats, content choices and mediums to meet objectives.
  • Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
  • Diagnosed and resolved problems with AV equipment and media management systems.
  • Developed and maintained courteous and effective working relationships.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.

Education

Master of Business Administration - Marketing

University of Queensland
Brisbane, QLD
02.2025

Master of Business Administration - Human Resources Management

University of Queensland
Brisbane, QLD
02.2025

Skills

  • Critical Thinking
  • Liquor Management
  • Billing and Payment Processing
  • Drink Recipe Development
  • Industry Best Practices
  • Cash Control
  • Guest Relations
  • Project Management
  • Market Analysis
  • Product Development
  • Campaign Management
  • Data Entry
  • Attention to Detail
  • PPE Compliance
  • Maintenance and Repair

My other hobby skills

Dancer, model, dj

Timeline

Bar Attendant

Yezi
02.2023 - 03.2023

Media Operator

Tianqihang
01.2021 - 12.2022

Master of Business Administration - Marketing

University of Queensland

Master of Business Administration - Human Resources Management

University of Queensland
Xiaoyi He