Xin Chen
Sydney,New South Wales
Summary
I am an IT student with a strong foundation in Python programming, web development, machine learning, database management, and data analysis. Through academic projects, I have gained practical experience in web programming using HTML/CSS. I have a basic understanding of machine learning and have completed related projects. I am proficient in SQL databases and possess skills in data analysis and visualization to support data-driven decision-making. I am eager to apply my knowledge in a real-world setting, further develop my technical skills, and contribute to the team through an internship.
Overview
3
3
years of professional experience
Work History
Bank Lobby Manager
CHINA CONSTRUCTION BANK CORPORATION
10.2022 - 11.2022
- Collaborated with branch management to develop strategic growth plans, identifying opportunities for expansion and setting realistic targets in alignment with corporate objectives.
- Boosted client retention with exceptional service, personalized attention, and prompt resolution of concerns.
- Enhanced customer satisfaction by efficiently addressing and resolving account issues and inquiries.
- Reduced wait times for customers by optimizing staffing levels during peak hours and streamlining transaction processes.
Intern
Manulife
01.2022 - 01.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Volunteer
Rest House
04.2020 - 04.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Charity Sale
Community Near University
03.2020 - 05.2020
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Improved budget management practices by closely monitoring expenses and identifying cost-saving opportunities without compromising program quality or outcomes.
- Designed impactful marketing materials that clearly communicated the charity''s mission, values, and accomplishments to donors, volunteers, and community members alike.
- Developed performance metrics measuring charitable activities'' effectiveness which led to informed decision making when allocating resources.
Education
Master of Science - Information Technology & IT Management
The University of Sydney
Sydney06.2025
Bachelor of Science - Information Management And Information System
Nanjing Uni of Information Science & Technology
Nanjing, China06.2023
Skills
- Banking operations knowledge
- Information Security
- Database Management (SQL)
- Javascript (CSS/HTML)
- Data analysis techniques
- Natural Language Processing
- Python Programming
- Machine Learning
Timeline
Bank Lobby Manager
CHINA CONSTRUCTION BANK CORPORATION
10.2022 - 11.2022
Intern
Manulife
01.2022 - 01.2022
Volunteer
Rest House
04.2020 - 04.2020
Charity Sale
Community Near University
03.2020 - 05.2020
Master of Science - Information Technology & IT Management
The University of Sydney
Bachelor of Science - Information Management And Information System
Nanjing Uni of Information Science & Technology
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