Yutong Chi
Canberra,ACT
Summary
Optimism, strong working motivation,.Open-minded and fast learning. Service-minded,
accountable, passionate and self-motivated. I think I'm a good team player and I'm a person of great honesty to others, also I am able to work under great pressure.
Overview
1
1
year of professional experience
Work History
Bank Lobby Manager
Bank Of China
12.2023 - 02.2024
- Facilitated efficient interdepartmental communication to ensure seamless coordination between frontline staff and back-office teams in servicing clients'' needs.
- Maximized sales opportunities through strategic marketing initiatives that showcased the bank''s products and services to current and prospective clients.
Bank Lobby Manager
China Construction Bank
12.2022 - 02.2023
- Enhanced customer satisfaction by efficiently addressing and resolving account issues and inquiries.
- Reduced wait times for customers by optimizing staffing levels during peak hours and streamlining transaction processes.
Education
Postgraduate - Finance Management
The Australian National University
07.2025
Bachelor of Commerce - Accounting And Finance
The University of Auckland
12.2023
Skills
- Willing to Learn
- Customer Service
- Attention to Detail
- Proactive and Focused
- Workflow Optimization
Languages
English
Chinese (Mandarin)
Timeline
Bank Lobby Manager
Bank Of China
12.2023 - 02.2024
Bank Lobby Manager
China Construction Bank
12.2022 - 02.2023
Postgraduate - Finance Management
The Australian National University
Bachelor of Commerce - Accounting And Finance
The University of Auckland
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