Xinting Wei
Canberra,ACT
Summary
A dynamic and customer-focused professional with solid experience in fast-paced food and beverage environments. Skilled in delivering top-notch customer service and maintaining a clean, organized environment. Known for improving customer satisfaction and building strong relationships with customers. Proficient in cash handling, POS systems, and communicating effectively with a diverse customer base. Bilingual in English and Chinese.
Overview
2
2
years of professional experience
Work History
Milk Tea Server
Milk Flower
12.2022 - Current
- Prepared and served milk tea beverages to maintain high customer satisfaction.
- Improved customer experience by ensuring accurate orders and timely service.
- Organized inventory and restocked supplies for efficient operations.
- Enhanced cleanliness of workspace, maintaining health and safety standards.
Cafe All-Rounder
Barbers Inc Espresso Bar & Food
06.2024 - 11.2024
- Efficiently processed customer orders, delivering friendly and attentive service in a fast-paced cafe environment.
- Prepared high-quality light meals, including toast and breakfast items, with a focus on presentation and customer satisfaction.
- Maintained a clean, organized, and welcoming cafe atmosphere, ensuring a positive customer experience.
Restaurant Server
Hand in Hand Dumpling
11.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Arts - Visual Communication Design
University of Canberra
Canberra, ACT06-2024
Bachelor of Arts - Visual Communication Design
Henan University of Engineering
China06-2021
Skills
- Customer service
- Order taking
- Cash handling
- Milk Tea preparation
Languages
English
Chinese (Mandarin)
Timeline
Cafe All-Rounder
Barbers Inc Espresso Bar & Food
06.2024 - 11.2024
Milk Tea Server
Milk Flower
12.2022 - Current
Restaurant Server
Hand in Hand Dumpling
11.2022 - 02.2023
Bachelor of Arts - Visual Communication Design
University of Canberra
Bachelor of Arts - Visual Communication Design
Henan University of Engineering
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