Yashpreet Kaur
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Console Operator
Ampol
11.2023 - Current
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
Supervisor
Indian Restaurant
05.2021 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Console Operator
BP
12.2020 - 06.2021
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problem-solving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Reacted calmly during times of highly stressed or emergency situations.
Café Assistant Manager
Magic Hand Carwash
01.2019 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Cleaner
Mecwacare
01.2018 - 02.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Diploma - Hospitality
Veritas Institute Geelong
01.2020
Diploma - Dental Technology
Yorke Institute
Melbourne, VIC01.2017
Bachelor of Business Commerce - Business Commerce (Ist Year)
Punjabi University
01.2016
Skills
- Leadership
- Microsoft office applications
- Digital and interpersonal communication
- Problem solving
- Proficiency with data
- Work task organisation
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Console Operator
Ampol
11.2023 - Current
Supervisor
Indian Restaurant
05.2021 - 10.2023
Console Operator
BP
12.2020 - 06.2021
Café Assistant Manager
Magic Hand Carwash
01.2019 - 08.2020
Cleaner
Mecwacare
01.2018 - 02.2020
Bachelor of Business Commerce - Business Commerce (Ist Year)
Punjabi University
Diploma - Hospitality
Veritas Institute Geelong
Diploma - Dental Technology
Yorke Institute
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