Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yasmin Elliott

Sydney

Summary

Proven Beauty Therapist and Butcher Assistant with a track record of enhancing client relationships and resolving high-stress situations at Beauty On Park St. Mastered customer service and problem-solving, ensuring a 30% increase in client retention. Skilled in payment processing and maintaining strict safety protocols, demonstrating exceptional organizational skills and a friendly, positive attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Beauty Therapist

Beauty On Park St
02.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.

Butcher Assistant

Little Butcher Manly
07.2022 - 10.2022
  • Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
  • Followed strict food safety protocol as outlined by [State] food handling guidelines.
  • Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
  • Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.

Beauty Therapist

Dolce Vita Beauty
10.2020 - 02.2021
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.

Beauty Therapist

Prodigy
11.2018 - 02.2019
  • Maintained detailed records of client preferences, allergies, and treatment histories to ensure personalized care during each visit.
  • Delivered exceptional customer service by attentively listening to clients'' concerns and suggesting appropriate solutions.
  • Achieved proficiency in various beauty therapy techniques through hands-on training sessions, workshops, and continuous education courses.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.

Butcher Assistant

RG Meats
04.2015 - 05.2016
  • Followed strict food safety protocol as outlined by [State] food handling guidelines.
  • Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
  • Greeted and interacted with diverse customer base, serving needs on individual basis.
  • Packaged and weighed products for customers and supported individual product selection process.
  • Developed loyal customer base through exceptional service, building lasting relationships with patrons.

Education

Diploma of Beauty Therapy - Beauty Therapy

TAFE NSW
Brookvale, NSW
12.2018

High School Diploma -

Sydney Secondary College - Leichhardt Campus
Leichhardt, NSW
12.2016

Skills

  • Customer Service
  • Problem-solving abilities
  • Money handling abilities
  • Complaint Handling
  • Payment Processing
  • Client Relations
  • Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Multitasking
  • Dependable and Responsible
  • Organizational Skills

Languages

English
Native or Bilingual

Timeline

Butcher Assistant

Little Butcher Manly
07.2022 - 10.2022

Beauty Therapist

Beauty On Park St
02.2021 - Current

Beauty Therapist

Dolce Vita Beauty
10.2020 - 02.2021

Beauty Therapist

Prodigy
11.2018 - 02.2019

Butcher Assistant

RG Meats
04.2015 - 05.2016

Diploma of Beauty Therapy - Beauty Therapy

TAFE NSW

High School Diploma -

Sydney Secondary College - Leichhardt Campus

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Yasmin Elliott