Summary
Overview
Work History
Skills
Timeline
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Yazmin Borges

Canley Vale,NSW

Summary

Dynamic professional with proven expertise in customer assistance and multitasking competence, honed at renowned employers like Aldi. Excelled in enhancing sales floor efficiency and security, demonstrating strong communication and cash register operation skills. Achieved high-quality service delivery through effective team cooperation and positive customer engagement, ensuring a memorable shopping experience.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Aldi
08.2024 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
  • Enhanced store security by monitoring for potential theft and promptly reporting suspicious activity.

Crew Member

McDonald's
10.2022 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Hospitality Worker

Fairfield RSL Club
01.2022 - 08.2022
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Conflict resolution techniques
  • Honest and Dependable
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Cash Register Operation

Timeline

Retail Assistant

Aldi
08.2024 - Current

Crew Member

McDonald's
10.2022 - 11.2023

Hospitality Worker

Fairfield RSL Club
01.2022 - 08.2022
Yazmin Borges