Yenny Phista Widjaya
Regents Park,NSW
Summary
Skilled Venue Assistant with a proven track record at Canterbury Bankstown Council, adept in facility maintenance and enhancing customer experiences. Excelled in staff management and effective communication, ensuring health and safety compliance. Demonstrated ability to oversee event coordination and crowd control, significantly improving venue operations and guest satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Venue Assistant
canterbury bankstown council
Bankstown, NSW
12.2022 - Current
- Provided customer service to guests during events.
- Managed cleaning, maintenance and repair of venue grounds, equipment and facilities.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Monitored the venue facilities to ensure proper maintenance was being done.
- Assisted in coordinating events and activities at the venue.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Assisted patrons with handicaps to appropriate seating.
- Organized catering for events, including ordering supplies.
- Greeted guests upon arrival at the venue and directed them accordingly.
- Resolved any conflicts or issues that arose during an event.
- Greeted and assisted customers to foster positive experiences.
Store Team Member
woolworths
Broadway, NSW
03.2016 - 10.2022
- Bagged or packaged purchases and wrapped gifts.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Provided product knowledge to customers and answered inquiries.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Operated cash register to process sales transactions.
- Attended training sessions focused on developing retail skillset.
- Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
- Conducted price checks on items when requested by customers.
Education
Certificate - Business Management
Australia Collage of Technology
Sydney, NSW03-2014
Diploma - Tourism And Travel Management
Claredon Bussines Collage
Sydney07-2012
High School Diploma -
ShenZhen Tshing Hua Experimental
China12-2008
Skills
- Crowd control
- Writing and verbal communication
- Health and safety compliance
- Venue supervision
- Pre-event walkthroughs
- Effective customer communication
- Facility maintenance
- Task prioritization
- Staff management
Languages
Indonesian
Native/ Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Affiliations
gym
calisthenics
roller skating
reading
Accomplishments
- vision and value award
- team work award
Certification
- First Aid
- RSA
- WWCC
References
References available upon request.
Timeline
Venue Assistant
canterbury bankstown council
12.2022 - Current
Store Team Member
woolworths
03.2016 - 10.2022
Certificate - Business Management
Australia Collage of Technology
Diploma - Tourism And Travel Management
Claredon Bussines Collage
High School Diploma -
ShenZhen Tshing Hua Experimental
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