Yeny Olarte
Doncaster,Victoria
Summary
Self-motivated client service assistant with experience demonstrating strong teamwork, problem-solving, and time-management skills. Ready to embark on a new career journey and make meaningful contributions with unwavering commitment and drive. Possesses the ability to readily and confidently engage in the workplace and take on additional responsibilities to meet company goals.
Overview
5
5
years of professional experience
Work History
Assistant
Touch Up Guys
01.2023 - Current
- Masking adjacent panels, to protect from overspray
- Basic Bookkeeping filling invoices, receipts
- Payment assistance when required
- Work effectively under pressure
- Greeted clients with friendliness and professionalism, high standard customer service
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Support Worker (work Placement)
Migrant Information Center
08.2022 - 11.2022
- Greeted clients in with friendliness and professionalism.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Support Worker (work Placement)
Louise Multicultural Community Center
05.2022 - 07.2022
- Assisting with the development of community events and excursions for migrants
- Assessed participants welfare needs and guide them to receive the supports offered by us and other organisations
- Inform clients about programs and guide them in the process to enrol in
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Improved client independence with structured life skills training.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
Food and Beverage Attendant
Crown Casino
11.2019 - 03.2020
- Greeting the Customers, take orders, explain menu items, refill drinks and clear tables
- Deliver food and beverages, process customer payments, verify customer satisfaction
- Handle customer complaints and make reservations
- High Standard of Customer service
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
Diploma - Community Services
Box Hill Institute
Melbourne, VIC01.2023
Certificate III - Food and beverage Assistant
Crown College
Melbourne, VIC01.2019
Food Handling -
Box Hill Institute Lilydale
Melbourne, VIC01.2019
Certificate IV - International Businesses
Cidca University
Bogota, Colombia01.2013
Skills
- Effective Organisation
- Reliable and Strong Management
- Excellent Multitasker
- Demonstrated Experience
- Exceptional Attention to detail
- Respected Team leader
- Professional boundaries
- Reliability
- Adaptability
- Problem-solving aptitude
Hobbies and Interests
- Bike riding
- Fishing
- General fitness
Languages
Spanish
Native or Bilingual
English
Professional Working
Interests
- physical fitness
- bike riding
- fishing
- reading
Timeline
Assistant
Touch Up Guys
01.2023 - Current
Support Worker (work Placement)
Migrant Information Center
08.2022 - 11.2022
Support Worker (work Placement)
Louise Multicultural Community Center
05.2022 - 07.2022
Food and Beverage Attendant
Crown Casino
11.2019 - 03.2020
Diploma - Community Services
Box Hill Institute
Certificate III - Food and beverage Assistant
Crown College
Food Handling -
Box Hill Institute Lilydale
Certificate IV - International Businesses
Cidca University
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