Yiding Zhang
Summary
Skilled Dental Assistant with comprehensive experience in dental procedures and hands-on training in dental radiography, chairside assisting, and front office administrative duties. Known for being a quick learner and adept at building relationships with coworkers and patients. Additionally, a motivated retail sales professional with a proven track record of boosting sales and customer loyalty through personalized service. Resourceful in identifying customer needs, directing them to desirable merchandise, and upselling to meet sales quotas. Committed to enhancing customer experiences with positivity and professionalism when handling requests and processing sales.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Celine
12.2023 - Current
- Managed and organized merchandise displays to enhance product visibility and boost sales
- Provided excellent customer service by addressing inquiries, assisting with product selection, and processing transactions
- Maintained a clean and organized store environment, ensuring a positive and welcoming shopping experience
- Collaborated with team members to achieve daily sales targets and contribute to the overall success of the retail operation.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Dental Assistant
Topcare Dental
07.2018 - Current
- Detail-oriented dental assistant with a comprehensive skill set in providing direct patient care and office management within busy dental practices
- Proficient in preparing patient X-rays and images for dentist review while strictly adhering to patient protection rules
- Conducted chair-side dental procedures, including cavity fillings and impressions, ensuring precision and efficiency
- Educated patients on oral hygiene, plaque control, and postoperative care, while meticulously documenting patient dental health information for future reference
- Excelled in assisting dentists with instrument passing, intraoral fluid suctioning, water addition, and material mixing for fillings
- Additionally, demonstrated proficiency in scheduling appointments for new and existing customers, considering provider availability, and optimizing scheduling loads
- Trained in sterilization procedures and possessing excellent patient relations skills, with a high level of expertise in dental radiography and precise patient charting.
Dental Assistant
Dental Local
05.2023 - 06.2023
- Executed vital dental assistant responsibilities by preparing patient X-rays and images and ensuring thorough and accurate documentation for dentist review
- Meticulously sterilized instruments, maintaining a hygienic and safe environment for both patients and staff
- Played a crucial role in chair-side dental procedures, actively participating in cavity fillings and impression-taking, showcasing precision and attention to detail
- Contributed to the seamless functioning of the dental practice by seamlessly blending administrative tasks with hands-on patient care responsibilities.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
No Degree - Physiology II
ACS Distance Education
05.2024
Bachelor of Science - Applied Medical Science & Pharmacology
University of Sydney
Sydney, NSW06.2023
Skills
- Adaptability
- Time Management
- Technical Proficiency
- Strategic Planning
- Languages
- Customer Assistance
- Patience and Empathy
- Time Management Capabilities
- Multitasking Competence
- Microsoft Office
- Teamwork and Collaboration
- Problem-Solving
- Research and analysis
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Korean
Elementary
Timeline
Retail Assistant
Celine
12.2023 - Current
Dental Assistant
Dental Local
05.2023 - 06.2023
Dental Assistant
Topcare Dental
07.2018 - Current
No Degree - Physiology II
ACS Distance Education
Bachelor of Science - Applied Medical Science & Pharmacology
University of Sydney
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