Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yin Ding

Brisbane,QLD

Summary

Driven by a customer-focused approach, I excelled at Australian Post by enhancing customer satisfaction and maintaining high accuracy in cash transactions. At The Star Entertainment Group, I streamlined food preparation processes, boosting efficiency without sacrificing quality. My reliability and excellent communication skills, coupled with proficiency in cash handling and cross-selling strategies, consistently contribute to my employers' success.

Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations and sales abilities.

Overview

7
7
years of professional experience

Work History

Retail Customer Service Officer

Australian Post
12.2021 - Current
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Managed cash transactions efficiently, ensuring accuracy and maintaining balanced registers.
  • Maintained store cleanliness and organization, creating a welcoming environment for shoppers.
  • Developed strong product knowledge through regular training sessions and independent research.

Chef

The Star Entertainment Group
11.2017 - 12.2021
  • Maintained well-organized mise en place to keep work consistent.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Placed orders to restock items before supplies ran out.

Education

No Degree - Construction Trades

White Card
Glebe, NSW

Skills

  • Reliability and punctuality
  • Customer-focused approach
  • Standard Operating Procedures
  • Professional Appearance
  • Cross-selling strategies
  • Good communication skills

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Retail Customer Service Officer

Australian Post
12.2021 - Current

Chef

The Star Entertainment Group
11.2017 - 12.2021

No Degree - Construction Trades

White Card
Yin Ding