Yongyi Xu
Chippendale,New South Wales
Summary
Provides excellent customer service and works to carry out events to the highest of standards. Adept problem-solving skills using English and Chinese to satisfy customers' demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Host of Board Game
Parallel Universe Entertainment
07.2022 - 03.2023
- Maximised customer experience and satisfaction by providing directions and services to customers regarding their requests.
- Frequently communicate with customers to ensure their game experience and demands.
- Maintained a clear, smooth game pace by efficiently handling game rules, contents, and descriptions.
- Built and established positive relationships with patrons, team members and supervisors.
- Created an enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Fully understand the game rules and prepare all the equipment before the game.
Home Teacher
Delight Education
03.2022 - 11.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Design learning content based on students' academic weaknesses.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Maintain a caring and organised classroom.
- Supported students physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Tutoring Assistant
Friend Overseas Education
04.2021 - 12.2021
- Collaborated with students to complete homework assignments, identify English language skills, and correct weaknesses.
- Conducted group tutoring sessions to help students engage active learning and critical writing skills.
- Met with parents to discuss student progress and address concerns.
- Supported students with helpful study habits and exam strategies.
Education
Bachelor of Arts/Education (Secondary) - Secondary Education
University of New South Wales
Sydney, NSW02.2026
Skills
- Problem-Solving
- Active Listening
- Decision-Making
- Teamwork and Collaboration
- Excellent Communication
- Flexible and Adaptable
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Host of Board Game
Parallel Universe Entertainment
07.2022 - 03.2023
Home Teacher
Delight Education
03.2022 - 11.2022
Tutoring Assistant
Friend Overseas Education
04.2021 - 12.2021
Bachelor of Arts/Education (Secondary) - Secondary Education
University of New South Wales
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