Yosha
Seaton,South Australia
Summary
I am seeking an opportunity with a professional organisation, where I can make a great contribution. I am an enthusiastic and committed worker, who is strongly focused on achieving both immediate and long-term goals and ensuring that I not only meet but exceed all customer expectations. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Support Worker
in home care sa
Adelaide, SA
03.2024 - Current
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Assisted clients with personal care, such as showering and dressing.
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
Personal Care Assistant
uniting sa
Adelaide, SA
09.2023 - Current
KFC - Prospect, Adelaide, SA
KFC
Adelaide, SA
04.2022 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed routine maintenance and repair.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Coles Adelaide, SA
Coles
Adelaide, SA
04.2022 - 06.2023
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Diploma of Human Services - Human Services
Equals International
Adelaide, SA06-2024
Diploma in Health Science - Health Education
University of South Australia
Adelaide, SA05-2023
Diploma in Retail, Hospitality Industry - Retail Management
Chitkara University
India03-2021
Skills
- Customer service
- Problem solving
- Client relationships
- Computer literacy
- Microsoft XP
- Word
- PowerPoint
- Time management
- Organizational skills
- Interpersonal skills
- Communication skills
- Teamwork
- Self-motivation
- Initiative
- First-aid and CPR
- Documentation abilities
- Cultural Sensitivity
Tertiaryeducation
- Diploma in Human Services (Equals International)
- Diploma in Health Science (University of South Australia, Adelaide)
- Diploma in Retail, Hospitality Industry (Chitkara University, India)
- Year 12 Completed in March 2020, St Peters School, Chandigarh, India
- Certificate 3 in Individual support (DISABILITY) - CHC33015
- Certificate 3 in Individual Support (AGEING) - CHC33015
- Certificate HLTAID009 Provide cardiopulmonary resuscitation
- Certificate HLTA1D010 Provide basic emergency life support
- Certificate HLTAID001 Provide First Aid
- Had covid vaccines (three dose) and flu vaccines
References
- Khwawish Yadav, 0424276128, RN
- Aerica, 0432777506, EN
- Gifty, 0425327457, Tiffin Services Adelaide
- Coles (Churchill), 0883603800
- KFC (Prospect), 0883448845
Languages
- English
- Hindi
- Punjabi
References
References available upon request.
Timeline
Support Worker
in home care sa
03.2024 - Current
Personal Care Assistant
uniting sa
09.2023 - Current
KFC - Prospect, Adelaide, SA
KFC
04.2022 - Current
Coles Adelaide, SA
Coles
04.2022 - 06.2023
Diploma of Human Services - Human Services
Equals International
Diploma in Health Science - Health Education
University of South Australia
Diploma in Retail, Hospitality Industry - Retail Management
Chitkara University
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