Youthra Wangmo
Perth,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Hotel Omtara
08.2022 - 04.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
Education
Master of Science - Food Security
Murdoch University
Perth, WA07.2025
Bachelor of Science - Life Science
Sherubtse College
Trashigang, Bhutan07.2022
Skills
- Special Dietary Requirements
- Server Training
- Item Replenishment
- Warm and Friendly
- Assist Customers
- Table Setting Arrangements
- Order Accuracy and Delivery
- Utensil Cleaning
- Adaptable and Flexible
- Dining Customer Service
Timeline
Wait Staff Member
Hotel Omtara
08.2022 - 04.2023
Master of Science - Food Security
Murdoch University
Bachelor of Science - Life Science
Sherubtse College
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