Youyi Bell
Richmond,VIC
Summary
Experienced front of house with 3 years in the hospitality industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House
Au79 Emporium
12.2021 - 04.2024
- Stocked front-of-house materials.
- Made cold drinks and cocktails on menu and training as barista
- Improved customer service to increase customer satisfaction
- Worked closely with front-of-house staff to facilitate excellent customer service effectively and efficiently.
- Maintained clean, organized environments for presentable front-of-house areas.
Catering Staff Member
Atlantic Group
04.2022 - 04.2023
- Bartender for Formula 1 2022
- Provided friendly, courteous service whilst handing out food and beverage
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Maintained clean and organized workspaces
Work Experience
MVA Bennett
12.2019 - 12.2019
- Gained valuable experience about the accounting industry, applying learned concepts directly into relevant work situations.
- Performed a tax return for a client
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Double Degree of Business And Media Communication
Swinburne University of Technology
Hawthorn, VIC11.2025
VCE
Canterbury Girls Secondary College
Canterbury, VIC12.2021
Skills
- Order Taking
- Food Preparation
- Sanitation Practices
- Food safety knowledge
- Bartending (alcohol/free)
- Barista
- Quality Assurance
- Organization
- Teamwork
Certification
Acquired Right to Serve Alcohol (RSA) in 2022
Trained Barista (low level) in 2023
Timeline
Catering Staff Member
Atlantic Group
04.2022 - 04.2023
Front of House
Au79 Emporium
12.2021 - 04.2024
Work Experience
MVA Bennett
12.2019 - 12.2019
Double Degree of Business And Media Communication
Swinburne University of Technology
VCE
Canterbury Girls Secondary College
Similar Profiles
Kaitlyn HuangKaitlyn Huang
Server at AU79 TeahouseServer at AU79 Teahouse
Kai Feng Rolando YeoKai Feng Rolando Yeo
Head Barista at Prospect Espresso (Serve AU79/Zest Coffee)Head Barista at Prospect Espresso (Serve AU79/Zest Coffee)
Garrett ImfeldGarrett Imfeld
Cashier at Cortez Street EmporiumCashier at Cortez Street Emporium