YU XU
Doncaster,Vic
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Cafe Manager
Beverage Solution
06.2023 - Current
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Secured daily cash by verifying totals and making nightly deposits.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Negotiated contracts with suppliers to secure competitive prices for products.
- Managed display products effectively to achieve consistent sales with minimal waste.
Bartender
KOTO
09.2022 - 07.2023
- Make drinks and cocktails for the right customers
- Verified guest satisfaction with meals and responded promptly to issues
- Supported other servers, running food and refilling beverages to meet team goals
- Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery.
- Keep the workplace clean and tidy
Supermarket Supervisor
Budget Rite
09.2020 - 08.2022
- Order and organize the supplies
- Refill the goods to the shelves in time
- Responded quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance own job skills and knowledge.
- Arrange the shifts
Barista
Mr. Giraffe Coffee Shop
02.2018 - 06.2020
- Make coffee and other drinks
- Order and responded quickly to meet customer needs and resolve problems
- Good customer service
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Open and close the shop
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Master Of Hospitality And Tourism - Business Management
Griffith University
Gold Coast, QLD08.2023
Bachelor of Arts - Hospitality Business Managemen In Business Management
Washington State University
12.2019
Timeline
Assistant Cafe Manager
Beverage Solution
06.2023 - Current
Bartender
KOTO
09.2022 - 07.2023
Supermarket Supervisor
Budget Rite
09.2020 - 08.2022
Barista
Mr. Giraffe Coffee Shop
02.2018 - 06.2020
Master Of Hospitality And Tourism - Business Management
Griffith University
Bachelor of Arts - Hospitality Business Managemen In Business Management
Washington State University
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