YUJEONG BAEK
Newcastle
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Casual Barista
Coffee Bean Korea
09.2024 - 06.2025
- Prepared and served high-quality beverages following standardized recipes.
- Operated espresso machines and coffee grinders efficiently and safely.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Salesperson
LS Networks
02.2023 - 02.2024
- Cultivated strong customer relationships to enhance client loyalty and retention.
- Analyzed market trends to identify new business opportunities and optimize sales tactics.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Casual Barista
Gongcha
01.2023 - 02.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Bakery Sales Assistant
Tour Les Jours
10.2022 - 02.2024
- Maintained inventory levels, ensuring availability of popular bakery items.
- Trained new staff on customer service protocols and product knowledge.
- Boosted bakery sales by providing exceptional customer service and suggestive selling of products.
- Built lasting relationships with repeat customers through consistent friendly interactions over time.
- Enhanced customer satisfaction by offering personalized recommendations and sharing knowledge about various baked goods.
Lounge Cleaner
Lotte Hotel
07.2022 - 08.2022
- Maintained cleanliness and sanitation standards across various facilities, ensuring a safe environment for all occupants.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Salesman
Lecaf
02.2022 - 06.2022
- Developed and maintained strong customer relationships to drive repeat business.
- Executed sales presentations, demonstrating product features to effectively address client needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Casual Barista
Twosome Place
03.2021 - 10.2021
- Managed cash register transactions and maintained accurate financial records.
- Assisted in training new staff on beverage preparation techniques and customer service protocols.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor/Exchange Student - International Business
University of Newcastle
Newcastle, NSW02-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Adaptive and creative
- Beverage preparation
- Excellent memory
- Positive and professional
- Multitasking Abilities
- Excellent communication
Certification
- Bartender Qualification
Languages
Korean
English
Professional Working
Timeline
Casual Barista
Coffee Bean Korea
09.2024 - 06.2025
Salesperson
LS Networks
02.2023 - 02.2024
Casual Barista
Gongcha
01.2023 - 02.2024
Bakery Sales Assistant
Tour Les Jours
10.2022 - 02.2024
Lounge Cleaner
Lotte Hotel
07.2022 - 08.2022
Salesman
Lecaf
02.2022 - 06.2022
Casual Barista
Twosome Place
03.2021 - 10.2021
Bachelor/Exchange Student - International Business
University of Newcastle
preferred working conditions
- preferred day: Tuesday-Thursday
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