Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yujia Gan

Melbourne,Victoria

Summary

Empathy and Patience | Customer Service | Teamwork | Communication Skills | Problem-Solving
Ability: Microsoft Office
Language: English, Mandarin

Overview

2
2
years of professional experience

Work History

All-rounder

South Gate Coffee
11.2023 - 01.2024
  • Communicated with customers in a friendly manner, providing a high-quality service experience
  • Managed time efficiently during busy periods, quickly and accurately fulfilling orders
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments

Tea Shop Assistant

Linlee
04.2023 - 07.2023
  • Collaborated with colleagues to maintain the smooth operation of the store
  • Promoted tea beverages, recommending different products based on customers' tastes
  • Strong service skills, tea always comes first

Sweet Shop Clerk

Blue Bread
06.2022 - 11.2022
  • Assisted in boosting sales by creating attractive merchandise displays and promoting special offers
  • No matter what kind of dessert must understand the raw materials and preservation methods. And can give professional recommendations
  • Helped the dessert shop to carry out online publicity, posted relevant photos and introductions on domestic social media, and helped the sales of the dessert shop to increase by 20%

Education

Master of Arts - Publishing And Communication

University of Melbourne
Melbourne, VIC
06.2025

Skills

Language skills: English (Fluent) Chinese (Native)

Sports skills: Pilates, Fitness circuit, Hiking

Fashion skills: Clothing coordination, Makeup application

Photo skills: Take pictures

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

All-rounder

South Gate Coffee
11.2023 - 01.2024

Tea Shop Assistant

Linlee
04.2023 - 07.2023

Sweet Shop Clerk

Blue Bread
06.2022 - 11.2022

Master of Arts - Publishing And Communication

University of Melbourne
Yujia Gan