Yumna Mohamed
Caroline Springs
Summary
Results-driven Payment Assist Consultant with expertise in customer relationship management, effective communication, and problem-solving. Proven ability to maintain positive working relationships and drive efficient solutions in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Payment Assist Consultant
Red Energy
East Richmond
02.2019 - Current
- Identified needs of customers promptly and efficiently.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Capacity to work under pressure and meet deadlines
- Excellent communication and problem solving skills
- Maintained positive working relationship with fellow staff and management.
- Can build good rapport with customers
Collection Officer
Recoveries Corp
Melbourne
03.2015 - 02.2019
Senior Credit Consultant
Telstra
Melbourne
08.2008 - 11.2014
Education
Year 12
Kings Park Secondary Collage
Kings Park Victoria 12.1999
Hospitality Management
Kangan Institute
Melbourne, Victoria, VIC12.1999
Skills
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Negotiation skills
- Team collaboration
- Performance tracking
- Integrity and honesty
Timeline
Payment Assist Consultant
Red Energy
02.2019 - Current
Collection Officer
Recoveries Corp
03.2015 - 02.2019
Senior Credit Consultant
Telstra
08.2008 - 11.2014
Year 12
Kings Park Secondary Collage
Hospitality Management
Kangan Institute